> ## Documentation Index
> Fetch the complete documentation index at: https://help.coachiq.io/llms.txt
> Use this file to discover all available pages before exploring further.

# General FAQ — Common Questions About CoachIQ

> What is CoachIQ? What sports does it support? How is it different from other coaching software? Answers to general questions about CoachIQ.

Answers to the most common general questions about CoachIQ — what it is, who it's for, and how it works.

## About CoachIQ

<AccordionGroup>
  <Accordion title="What is CoachIQ?" id="what-is-coachiq">
    CoachIQ is an all-in-one platform for sports coaches and training facilities. It handles your website, online booking, payments, client management, communication, content delivery, and athlete-facing app — all in one place. No more stitching together 5 different tools.
  </Accordion>

  <Accordion title="What sports and activities does CoachIQ support?" id="what-sports">
    CoachIQ works for any sport or athletic training discipline — baseball, basketball, soccer, football, golf, tennis, volleyball, swimming, track & field, hockey, lacrosse, martial arts, personal training, and more. If you coach athletes, CoachIQ is built for you.
  </Accordion>

  <Accordion title="How is CoachIQ different from Mindbody or generic booking software?" id="vs-competitors">
    Generic booking software (Mindbody, Acuity, Calendly) handles scheduling and maybe payments. CoachIQ is purpose-built for sports coaches and includes everything:

    * A full website builder (no need for Squarespace or Wix)
    * An athlete-facing portal and app
    * Credit-based scheduling designed for session packages
    * Video analysis and content delivery for training programs
    * SMS, in-app messaging, and email communication
    * Automations to reduce manual work

    You replace multiple tools with one platform built specifically for how coaching businesses operate.
  </Accordion>

  <Accordion title="Does CoachIQ work for individual private coaches or just facilities?" id="individual-vs-facility">
    Both. Solo coaches use CoachIQ to run their entire business — scheduling, payments, website, and client management. Multi-coach facilities use it to manage multiple coaches, shared calendars, centralized payments, and a unified Athlete Portal. The platform scales with you.
  </Accordion>

  <Accordion title="Can I use CoachIQ for my sports academy with multiple coaches?" id="multi-coach">
    Yes. Each coach gets their own availability schedule and can be assigned to specific schedulers. Admins see everything from one dashboard — all coaches, all bookings, all revenue. Athletes book with the specific coach they want.

    [Managing multiple coaches](/scheduling/managing-availability-for-multiple-coaches)
  </Accordion>
</AccordionGroup>

## Platform & Features

<AccordionGroup>
  <Accordion title="Can I build a website with CoachIQ?" id="website-builder">
    Yes. CoachIQ includes a full website builder with customizable templates, scheduling sections, pricing pages, testimonials, image galleries, and more. Connect your own domain or use a CoachIQ subdomain. No coding required.

    [Website builder overview](/website/overview)
  </Accordion>

  <Accordion title="Is there a mobile app for my athletes?" id="mobile-app">
    Yes. Athletes access your Athlete Portal from any device — it works on phones, tablets, and desktops through the browser. For facilities that want a fully branded app in the App Store, CoachIQ offers a personalized app Power-Up.

    [Athlete Portal overview](/athlete-portal/understanding-your-athlete-portal)
  </Accordion>

  <Accordion title="Can I deliver training programs and video content?" id="content-delivery">
    Yes. Create programs with lessons that include video, text, images, and drills. Optionally paywall content so athletes need a purchase or subscription to access it. Athletes view programs through the Athlete Portal.

    [Programs overview](/content/programs-overview)
  </Accordion>

  <Accordion title="Does CoachIQ have automations?" id="automations">
    Yes. Automate session reminders, follow-up messages, welcome sequences, and more. Set triggers based on bookings, purchases, form submissions, or scheduled times. CoachIQ also supports webhooks and Zapier for custom integrations.

    [Automations overview](/automations/what-are-automations)
  </Accordion>
</AccordionGroup>

## Pricing & Getting Started

<AccordionGroup>
  <Accordion title="How do I get started with CoachIQ?" id="get-started">
    Sign up at [coachiq.io](https://coachiq.io), complete your onboarding form, and the CoachIQ team will build your website. Most coaches are accepting bookings within a week.

    [First week setup checklist](/flows/first-week-setup-checklist)
  </Accordion>

  <Accordion title="Is CoachIQ available outside the United States?" id="international">
    CoachIQ works internationally. Payments are processed through Stripe, which supports businesses in 40+ countries and most major currencies. Your website and Athlete Portal work anywhere with an internet connection.
  </Accordion>
</AccordionGroup>

***

## More FAQs

<CardGroup cols={3}>
  <Card title="Scheduling FAQ" icon="calendar" href="/faq/scheduling">
    Booking, availability, calendar, credits
  </Card>

  <Card title="Payments FAQ" icon="credit-card" href="/faq/payments">
    Stripe, fees, refunds, subscriptions
  </Card>

  <Card title="Getting Started FAQ" icon="rocket" href="/faq/getting-started">
    Setup, migration, onboarding
  </Card>
</CardGroup>

## Still Have Questions?

<CardGroup cols={2}>
  <Card title="Book Office Hours" icon="calendar" href="https://cal.com/team/coach-iq/office-hours">
    Jump on a live call with our team
  </Card>

  <Card title="Contact Support" icon="envelope" href="mailto:info@coachiq.io">
    Email us at [info@coachiq.io](mailto:info@coachiq.io)
  </Card>
</CardGroup>