> ## Documentation Index
> Fetch the complete documentation index at: https://help.coachiq.io/llms.txt
> Use this file to discover all available pages before exploring further.

# Scheduler Defaults

> Set the timing, booking window, booking rules, and limits that every new scheduler starts with, so you configure them once instead of on each session.

<Info>
  **Where to find this**: **Scheduling → Setup → Defaults**
</Info>

## What defaults do

Every scheduler carries the same set of timing and booking rules. The **Defaults** tab ("Defaults for every new scheduler") is where you set the starting values, so each new scheduler you create is already right for how you run your business. **Create scheduler** preloads these settings, and you can still override any of them on an individual scheduler under its **Advanced settings**. Click **Save defaults** to apply your changes.

<Note>
  Defaults apply to schedulers you create **after** you change them. Existing schedulers keep their own values.
</Note>

<Frame>
  <img src="https://mintcdn.com/coachiq/gPPLdkTWiR6naoTA/images/scheduling/setup-defaults.png?fit=max&auto=format&n=gPPLdkTWiR6naoTA&q=85&s=f5204745c18db3b030f919e7fb3b08d0" alt="Scheduling › Setup › Defaults: Timing, Scheduling window, Booking rules, Limits" width="2880" height="1800" data-path="images/scheduling/setup-defaults.png" />
</Frame>

## The four groups

### Timing

| Setting                     | What it does                                                                                                      |
| --------------------------- | ----------------------------------------------------------------------------------------------------------------- |
| **Duration**                | Session length: **15 min**, **30 min**, **45 min**, **60 min**, or **Custom** with a **Duration (minutes)** field |
| **Buffer before (minutes)** | Minutes blocked before each session, for setup or travel                                                          |
| **Buffer after (minutes)**  | Minutes blocked after each session, for notes or cleanup                                                          |

Buffers reduce how many slots fit in a day. A 60-minute lesson with a 15-minute buffer after it uses 75 minutes of availability.

### Scheduling window

| Setting                         | What it does                                                                                                                            |
| ------------------------------- | --------------------------------------------------------------------------------------------------------------------------------------- |
| **Minimum notice (hours)**      | How close to the start time an athlete can still book. 24 means nothing can be booked less than a day ahead                             |
| **Book up to (days ahead)**     | How far into the future athletes can see and book slots                                                                                 |
| **Cancellation notice (hours)** | How long before a session an athlete can still cancel themselves. Inside this window, cancel and reschedule are blocked for the athlete |

### Booking rules

| Setting                                 | What it does                                                                                                     |
| --------------------------------------- | ---------------------------------------------------------------------------------------------------------------- |
| **Allow athletes to cancel**            | Athletes can cancel their own bookings (outside the cancellation notice window)                                  |
| **Refund credits on cancellation**      | When a credit-paid booking is canceled in time, the credit goes back to the athlete                              |
| **Allow athletes to reschedule**        | Athletes can move their booking to another open slot                                                             |
| **Show booked slots to other athletes** | Other athletes can see that a slot is taken (and, on group sessions, who is in it). Turn off for private lessons |

### Limits

| Setting                       | What it does                                                                                    |
| ----------------------------- | ----------------------------------------------------------------------------------------------- |
| **Max bookings per week**     | Cap on how many sessions one athlete can book per week on this scheduler. **0** means unlimited |
| **Max athletes per timeslot** | Capacity of each slot. 1 for private lessons, higher for groups                                 |

## Recommended starting points

| Business             | Duration | Min notice | Cancel notice | Per timeslot |
| -------------------- | -------- | ---------- | ------------- | ------------ |
| Private lessons      | 60 min   | 12 h       | 24 h          | 1            |
| Small-group training | 60 min   | 4 h        | 12 h          | 4 to 8       |
| Open gym or drop-in  | 90 min   | 1 h        | 2 h           | 20 or more   |
| Camps and clinics    | Custom   | 48 h       | 72 h          | roster size  |

These are a place to begin. Tighten the cancellation notice if late cancels are hurting revenue; loosen minimum notice if athletes complain they cannot book same-day.

## Overriding on one scheduler

Open the scheduler and expand **Advanced settings**. The same fields appear, pre-filled with your defaults. Change what you need for that session only. Full detail in [Advanced scheduler settings](/scheduling/advanced-scheduler-settings) and [Scheduler settings, limits, and permissions](/scheduling/scheduler-settings-limits-and-permissions).

## Common questions

<AccordionGroup>
  <Accordion title="I changed a default. Why didn't my existing schedulers change?">
    Defaults are copied into a scheduler when it is created. Edit the existing scheduler's Advanced settings to update it.
  </Accordion>

  <Accordion title="What happens when an athlete cancels inside the cancellation window?">
    The athlete cannot cancel from the portal. You can still cancel for them from the calendar, and decide whether to refund the credit. See [Canceling bookings](/scheduling/canceling-bookings).
  </Accordion>

  <Accordion title="Does 'book up to N days ahead' hide my whole calendar?">
    It hides slots beyond that horizon from athletes only. You can still see and book any date from the admin calendar.
  </Accordion>
</AccordionGroup>

## Related articles

<CardGroup cols={2}>
  <Card title="Advanced scheduler settings" icon="gear" href="/scheduling/advanced-scheduler-settings">
    Every per-scheduler override explained
  </Card>

  <Card title="Credit-based scheduling" icon="coins" href="/scheduling/credit-based-scheduling">
    How refund-on-cancel interacts with credits
  </Card>

  <Card title="Locations" icon="map-pin" href="/scheduling/setup-locations">
    Where sessions happen
  </Card>

  <Card title="Coaches" icon="user-tie" href="/scheduling/setup-coaches">
    Who takes bookings, and when
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</CardGroup>
