> ## Documentation Index
> Fetch the complete documentation index at: https://help.coachiq.io/llms.txt
> Use this file to discover all available pages before exploring further.

# General Settings: Account, Organization, Groups & Blocklist

> Update your personal profile, set your business name, logo, currency and domain, switch between the groups you belong to, and block access by email.

<Info>
  **Where to find this**: Click **Settings** in the bottom-left corner of your dashboard. The **General** section is the first group in the Settings menu: **Account**, **Organization**, **Groups**, and **Blocklist**.
</Info>

## Account

Your personal profile information that appears across all CoachIQ groups you belong to.

### What you can update

| Field             | Description                                       |
| ----------------- | ------------------------------------------------- |
| **Profile Photo** | Your avatar shown in messages and the dashboard   |
| **First Name**    | Your first name                                   |
| **Last Name**     | Your last name                                    |
| **Email**         | Your login email and where notifications are sent |
| **Phone Number**  | Your contact number (with country code)           |

<Steps>
  <Step title="Navigate to Account">
    Go to **Settings → Account**.
  </Step>

  <Step title="Update your information">
    Click on any field to edit it. To change your photo, click **Upload photo** above your current avatar.
  </Step>

  <Step title="Save your changes">
    Click **Save Changes** to apply your updates.
  </Step>
</Steps>

<Tip>
  Use a professional headshot for your profile photo—it builds trust with athletes and appears in your Inbox conversations.
</Tip>

***

## Organization

Configure your business identity and branding across the platform.

### Organization settings

| Field           | Description                                                                     |
| --------------- | ------------------------------------------------------------------------------- |
| **Logo**        | Your business logo (appears on your website and athlete portal)                 |
| **Currency**    | Default currency for all products and payments — USD, AUD, CAD, EUR, GBP or NZD |
| **Name**        | Your organization's display name                                                |
| **Domain**      | Your CoachIQ subdomain (e.g., `admin.coachiq.io/yourname/`)                     |
| **Welcome URL** | Where new users are directed after joining                                      |

### Active Group settings

| Field             | Description                                            |
| ----------------- | ------------------------------------------------------ |
| **Name**          | The name of your currently active group                |
| **URL Slug**      | The URL path for this group                            |
| **ReplyTo Email** | The email address replies go to when you send messages |

<Steps>
  <Step title="Navigate to Organization">
    Go to **Settings → Organization**.
  </Step>

  <Step title="Upload your logo">
    Click **Upload logo** to add your business logo. Use a square image for best results.
  </Step>

  <Step title="Configure your settings">
    Fill in your organization name, select your currency, and customize your domain if needed.
  </Step>

  <Step title="Save your changes">
    Click **Save Changes** at the bottom of the page.
  </Step>
</Steps>

<Warning>
  Changing your currency after you've created products may cause display inconsistencies. Set your currency before building your product catalog.
</Warning>

Renaming your organization or group changes your URLs. See [Change your organization and group name](/settings/change-organization-group-name) before you do it.

***

## Groups

View all the CoachIQ accounts you're connected to, whether as an admin (staff) or as an athlete (user).

### Understanding groups

Groups show every CoachIQ account where you have access. You might be:

* **Admin** on accounts you manage (your own coaching business or businesses where you're staff)
* **User** on accounts where you're an athlete or client

This is helpful if you coach for multiple organizations or if you're also training as an athlete with another coach.

### Switching between groups

Click on any group in the list to switch to that account. The group you are managing now is marked **Current group**.

<Note>
  The Groups list shows both "Staff Groups" (where you're an Admin) and "Athlete Groups" (where you're a User). This lets you quickly switch between coaching and training modes. You can also switch from the organization dropdown in the top-left corner of your dashboard.
</Note>

***

## Blocklist

Block a person from accessing your group by email address, and choose whether the block applies to **this group** only or **organization-wide**. Each entry shows who was blocked, when, and by which admin, with an **Unblock** action.

For the full walkthrough, including what a blocked athlete sees, read [Block or remove an athlete](/people/block-and-remove-athletes).

***

## Common questions

<AccordionGroup>
  <Accordion title="How do I change my password?">
    Password changes are handled through your email provider or authentication method. If you signed up with email, use the "Forgot Password" link on the login page.
  </Accordion>

  <Accordion title="Can I have multiple organizations?">
    Yes! You can be an Admin on multiple CoachIQ organizations. Switch between them using the **Groups** section in Settings, or use the organization dropdown in the top-left corner of your dashboard.
  </Accordion>
</AccordionGroup>

## Related articles

<CardGroup cols={2}>
  <Card title="Settings overview" icon="gear" href="/settings/index">
    Every Settings section at a glance
  </Card>

  <Card title="Managing Your Team" icon="users" href="/people/managing-staff">
    Add coaches and staff to your organization
  </Card>
</CardGroup>