---
description: >-
  This guide will help you identify where your domain is registered and provide
  you with step-by-step instructions for connecting it to your CoachIQ account.
---

# Connecting Your Domain

## Connecting Your Domain to CoachIQ

Connecting your custom domain to CoachIQ is an essential step in creating a professional and branded experience for your coaching clients.&#x20;

### Step 1: Identify Your Domain Provider

To get started, you need to determine where your domain is currently hosted. Some of the most common domain providers include:

* GoDaddy
* Bluehost
* Wix
* Squarespace
* Other providers

If you're unsure about your domain provider, check your email for a receipt or confirmation from when you purchased your domain. This information will help you locate the correct provider and access your domain settings.

#### Purchase a Domain (if needed)

If you don't already own a domain, please visit this doc here on our recommendations:

{% content-ref url="connecting-your-domain/purchasing-a-new-domain" %}
[purchasing-a-new-domain](connecting-your-domain/purchasing-a-new-domain)
{% endcontent-ref %}

### Step 2: Add the Proper Records to your Domain Provider

Once you've identified your domain provider, follow the corresponding link below to access detailed, step-by-step instructions for connecting your domain to CoachIQ:

{% embed url="https://drive.google.com/file/d/1CVTCPr0FsFJ6qnUfhZpB1aPRo-h70TN1/view" %}

#### Request a Custom Domain in Your CoachIQ  Website Builder

<figure><img src="https://1225997745-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FYUIq8k8MBqAMUZLwNI9h%2Fuploads%2FCGKQsvU34VqBGm6VyAxL%2FCleanShot%202024-12-02%20at%2010.30.35.png?alt=media&#x26;token=6f5519af-5027-409f-aac3-ba0eb5f3cc88" alt=""><figcaption><p>Step 2 - Click on Settings</p></figcaption></figure>

1. Navigate to your website builder's backend
2. Click on "Settings"
3. Click "Need a custom domain"
4. Add your domain with or without "www." in front of it
5. Click "Request custom domain"
6. A pop-up will appear confirming the request

<figure><img src="https://1225997745-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FYUIq8k8MBqAMUZLwNI9h%2Fuploads%2FWmU4a7QEPQhUoXMLkc44%2FCleanShot%202024-12-02%20at%2010.43.38.png?alt=media&#x26;token=4974902f-43d6-4414-b974-375ad53c7950" alt=""><figcaption><p>Step 3 - Need custom domain</p></figcaption></figure>

#### Add DNS Records to Connect the Domain

1. Log in to your domain registrar
2. Locate the DNS records or DNS settings section
3. If your domain is currently connected to another website:
   * Remove the A record with the name "@"
   * Remove the CNAME record with the name "www"
4. Add new DNS records:
   * A Record:
     * Type: A
     * Name: @ (or your domain name if "@" isn't allowed)
     * Value: 76.76.21.21
   * CNAME Record:
     * Type: CNAME
     * Name: www
     * Value: website-v1.coachiq.io

### Step 3: Notify CoachIQ to Complete the Connection

After adding the DNS records, send the domain name you’ve connected to the CoachIQ support team or your account manager. They will:

* Add the domain on their end in Vercel.
* Update it in the website builder.
* Accept the changes to complete the connection.

### Tips and Best Practices

* Make sure to double-check your DNS record entries to avoid any typos or errors
* If you're unsure about any step, don't hesitate to reach out to your domain registrar or website builder's support team for assistance

> **Tip:** If you're using a less common domain provider, or if your provider isn't listed above, reach out for personal assistance

***

### Frequently Asked Questions

#### What if I don't have a domain yet?

If you don't have a domain yet, you can purchase one from any of the popular domain providers mentioned above. Once you have your domain, follow the instructions in this guide to connect it to your CoachIQ account.

#### How long does it take for domain changes to take effect?

After updating your domain settings, it may take up to 48 hours for the changes to propagate across the internet. During this time, your domain may not consistently redirect to your CoachIQ site. Be patient, and if the issue persists after 48 hours, reach out to CoachIQ support for assistance.
