> ## Documentation Index
> Fetch the complete documentation index at: https://help.coachiq.io/llms.txt
> Use this file to discover all available pages before exploring further.

# DNS & Permissions - Other Domain Providers

> Connect your domain from any provider to CoachIQ. Universal guide for Bluehost, HostGator, Domain.com, and all other registrars.

## Overview

If your domain provider isn't GoDaddy, Squarespace, Namecheap, or Wix, don't worry - we can still connect your domain to CoachIQ. Simply grant our team access to your domain account, and we'll handle all the technical DNS configuration for you.

<Info>
  **Works with any provider**: This guide covers Bluehost, HostGator, Domain.com, Network Solutions, Google Domains, Cloudflare, and any other domain registrar.
</Info>

## How to connect your domain

Most domain providers offer a way to share account access or add team members. Here's the universal process:

<Steps>
  <Step title="Find your provider's access sharing feature">
    Log into your domain provider and look for one of these options:

    * **Account Sharing**
    * **Team Members**
    * **Delegate Access**
    * **User Management**
    * **Collaborators**
    * **Account Permissions**

    These are typically found in Account Settings, Security, or Domain Management sections.
  </Step>

  <Step title="Add CoachIQ support">
    Add our team member with these details:

    * **Email**: `liz@coachiq.io`
    * **Name**: CoachIQ Support
    * **Permission Level**: DNS Management, Domain Management, or similar

    <Warning>
      Make sure the permission level allows DNS editing but doesn't include billing access.
    </Warning>
  </Step>

  <Step title="Send the invitation">
    Complete the invitation process. Our team will receive notification immediately.

    <Check>
      **Access granted!** Now notify our support team.
    </Check>
  </Step>

  <Step title="Contact CoachIQ support">
    Send us a message with:

    * Your domain name
    * Your domain provider name
    * Confirmation that you've added `liz@coachiq.io`

    We'll handle all the technical configuration and notify you once complete.
  </Step>
</Steps>

## Can't find access sharing?

Some providers make this feature hard to find. Here are common locations by provider:

<AccordionGroup>
  <Accordion title="Bluehost">
    1. Log into your Bluehost account
    2. Go to **Domains** → **Manage Domains**
    3. Look for **Sharing** or **Permissions**
    4. If not available, contact Bluehost support to add a technical contact
  </Accordion>

  <Accordion title="HostGator">
    1. Access your Customer Portal
    2. Navigate to **Domains**
    3. Look for **Domain Privacy + Protection**
    4. Check for delegation or sharing options
    5. If unavailable, use their support ticket system to request adding our team
  </Accordion>

  <Accordion title="Domain.com">
    1. Sign into your account
    2. Click **Manage** next to your domain
    3. Look for **Domain Sharing** or **Access Control**
    4. Add `liz@coachiq.io` as a user
  </Accordion>

  <Accordion title="Network Solutions">
    1. Log into Account Manager
    2. Click **My Domain Names**
    3. Select your domain
    4. Look for **User Permissions** or **Manage Users**
  </Accordion>

  <Accordion title="Google Domains (now Squarespace)">
    If your domain was with Google Domains, it's now managed by Squarespace. Follow our [Squarespace guide](/website/domain-setup/connecting-squarespace).
  </Accordion>

  <Accordion title="Other providers">
    Can't find the option? Contact your provider's support and ask:
    *"How can I give a web developer temporary access to manage DNS settings for my domain?"*

    They'll guide you to the right feature.
  </Accordion>
</AccordionGroup>

## Alternative: Manual DNS setup

If your provider doesn't offer access sharing, you can configure the DNS records yourself:

<Accordion title="Manual DNS configuration (if access sharing isn't available)">
  <Steps>
    <Step title="Access DNS settings">
      Find your domain's DNS or nameserver settings in your provider's dashboard.
    </Step>

    <Step title="Add A record">
      Create a new A record:

      * **Name/Host**: `@` (or leave blank)
      * **Value/Points to**: `76.76.21.21`
      * **TTL**: 3600 or default
    </Step>

    <Step title="Add CNAME record">
      Create a CNAME record:

      * **Name/Host**: `www`
      * **Value/Points to**: `website-v1.coachiq.io`
      * **TTL**: 3600 or default
    </Step>

    <Step title="Save changes">
      Save all DNS changes. Your domain will connect within 24-48 hours.
    </Step>
  </Steps>

  <Warning>
    **Important**: If you go the manual route and encounter issues, contact support and we'll help troubleshoot.
  </Warning>
</Accordion>

## What our team does for you

<Info>
  **Once we have access, we'll:**

  1. Configure your A and CNAME records correctly
  2. Ensure email services aren't disrupted
  3. Set up SSL certificates
  4. Test everything thoroughly
  5. Notify you when complete

  This typically takes 2-4 hours after receiving access, with full propagation in 24-48 hours.
</Info>

## Common questions

<AccordionGroup>
  <Accordion title="Is it safe to grant access?">
    Yes! We only need DNS management permissions. We cannot:

    * Access your payment information
    * Transfer or delete your domain
    * View personal account details
    * Change your account password

    You maintain full ownership and can revoke access anytime.
  </Accordion>

  <Accordion title="What if my provider has no sharing option?">
    Some smaller providers don't offer access sharing. In these cases:

    1. Try the manual DNS setup above
    2. Contact their support for assistance
    3. Consider transferring to a provider like GoDaddy or Namecheap for easier management
  </Accordion>

  <Accordion title="How do I revoke access later?">
    Once your domain is connected:

    1. Return to your provider's access sharing settings
    2. Find `liz@coachiq.io` in the list
    3. Remove or revoke access

    Your domain continues working after removing access.
  </Accordion>

  <Accordion title="Will my email still work?">
    Yes! We only modify website records (A and CNAME). Your email records (MX) remain untouched, so email continues working normally.
  </Accordion>

  <Accordion title="What's the timeline?">
    * **2-4 hours**: We configure your DNS after receiving access
    * **2-24 hours**: Most domains start working
    * **24-48 hours**: Full worldwide propagation completes
  </Accordion>
</AccordionGroup>

## Need provider-specific help?

<Tip>
  **Can't find your provider's sharing feature?**

  1. Contact your provider's support
  2. Ask: "How do I give someone access to manage DNS for my domain?"
  3. They'll direct you to the right place
  4. Then add `liz@coachiq.io` following their instructions
</Tip>

## Troubleshooting

<Warning>
  **Domain not connecting after 48 hours?**

  Common issues:

  * DNS records not saved properly
  * Old records still present
  * Domain locked or expired
  * Incorrect values entered

  Contact our support with:

  * Your domain name
  * Your provider name
  * What steps you've completed
</Warning>

## Pro tips

<Tip>
  **Best practices for any provider:**

  * **Screenshot everything** before making changes
  * **Check domain status** - ensure it's active, not expired
  * **Clear browser cache** after DNS changes to see updates
  * **Be patient** - DNS propagation takes time
  * **Keep access active** for future support needs
</Tip>

## Ready to connect?

1. Try to find your provider's access sharing feature
2. Add `liz@coachiq.io` with DNS management permissions
3. Contact our support team with your domain details

If you can't find access sharing, use the manual DNS setup above or contact your provider's support for help.

<Card title="Need immediate help?" icon="life-ring">
  Contact our support team with:

  * Your domain name
  * Your domain provider
  * Any error messages you're seeing

  We typically respond within 2-4 business hours and will guide you through the process.
</Card>