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Where to find this: Settings → Payments, which holds Billing (what you pay CoachIQ) and Stripe Portal (what your athletes pay you, in Stripe).

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Billing

Manage the payment methods on file for your CoachIQ subscription, view invoices, and download receipts.

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What you can do

  • View saved credit/debit cards and set a default
  • Add new payment methods or remove old cards
  • See your active CoachIQ subscriptions (for example your plan and any Personalized App add-on)
  • View and download invoices from Billing History
  • Request subscription cancellation
For the full walkthrough, see Manage Your Billing & Invoices.
If you need to cancel your subscription, click Contact us in the Billing section. A team member will assist you with the cancellation process.

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Stripe Portal

View and manage your Stripe-connected products and invoices.
The Stripe Portal is only visible after you’ve connected your Stripe account. If you haven’t set up payments yet, see Setting Up Stripe.

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What you’ll see

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Filtering products

Use the filters at the top to sort by:
  • Status — Active, archived, or all products
  • Type — View all product types
Click the link icon next to any product to copy its direct URL for sharing.

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Common questions

The Stripe Portal only appears after you’ve connected a Stripe account. Go to Payments in the main navigation to set up your Stripe connection.

Setting Up Payments

Connect Stripe and start accepting payments

Stripe Dashboard

What to check in Stripe itself