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Where to find this: Settings → Data, which holds Shared Calendar, Logs, Import People, and Import Bookings.

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Shared Calendar

If your organization runs more than one group out of the same facility, organization owners can link two groups’ calendars so a booking in one blocks that same time slot in the other — no more double-booked cages or rooms. Choose what kind of busy time crosses between calendars: all busy time, or resources only, which shares bookings only when both calendars have a resource with a matching name, type, and location.
Only an organization owner can update this setting.
For the full walkthrough, see Share a Calendar Across Two Groups.

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Logs

Monitor all activity across your CoachIQ account for the last 30 days.

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What’s tracked

Logs capture actions across your platform, including:
  • User logins and profile changes
  • Admin actions (settings changes, automation edits)
  • Booking activity
  • SMS and notification events
  • Membership changes

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Log details

Each log entry shows:

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Filtering logs

Use the tabs at the top to filter by role: All, Admin, Coach, Parent, or Athlete.
Logs are retained for 30 days. If you need records beyond this period for compliance purposes, export them regularly.

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Import People

Bulk upload athletes and clients using a CSV file.
1

Navigate to Import People

Go to Settings → Import People.
2

Download the template

Click Download our formatted CSV to get the correct file format with required columns.
3

Fill in your data

Open the CSV in Excel or Google Sheets and add your people’s information following the template format.
4

Upload your file

Drag and drop your completed CSV file into the upload area, or click to browse.
Click Need help? in the top-right corner of the Import People page for additional guidance on formatting your CSV file.

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Import Bookings

Migrate existing appointments from another platform using a CSV file.
1

Navigate to Import Bookings

Go to Settings → Import Bookings.
2

Download the template

Click Download our formatted CSV to get the correct file format.
3

Format your dates correctly

Important: Don’t use timezone abbreviations (PST, EST, etc.) in your dates. The system will use the timezone of your target scheduler.
4

Upload your file

Drag and drop your completed CSV file, then click Import X New Bookings to process.

Adding & Editing Clients

One at a time, or by import

Share a Calendar Across Two Groups

The full shared-calendar setup