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Where to find this: Click Settings in the bottom-left corner of your dashboard. The General section is the first group in the Settings menu: Account, Organization, Groups, and Blocklist.

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Account

Your personal profile information that appears across all CoachIQ groups you belong to.

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What you can update

1

Navigate to Account

Go to Settings → Account.
2

Update your information

Click on any field to edit it. To change your photo, click Upload photo above your current avatar.
3

Save your changes

Click Save Changes to apply your updates.
Use a professional headshot for your profile photo—it builds trust with athletes and appears in your Inbox conversations.

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Organization

Configure your business identity and branding across the platform.

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Organization settings

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Active Group settings

1

Navigate to Organization

Go to Settings → Organization.
2

Upload your logo

Click Upload logo to add your business logo. Use a square image for best results.
3

Configure your settings

Fill in your organization name, select your currency, and customize your domain if needed.
4

Save your changes

Click Save Changes at the bottom of the page.
Changing your currency after you’ve created products may cause display inconsistencies. Set your currency before building your product catalog.
Renaming your organization or group changes your URLs. See Change your organization and group name before you do it.

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Groups

View all the CoachIQ accounts you’re connected to, whether as an admin (staff) or as an athlete (user).

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Understanding groups

Groups show every CoachIQ account where you have access. You might be:
  • Admin on accounts you manage (your own coaching business or businesses where you’re staff)
  • User on accounts where you’re an athlete or client
This is helpful if you coach for multiple organizations or if you’re also training as an athlete with another coach.

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Switching between groups

Click on any group in the list to switch to that account. The group you are managing now is marked Current group.
The Groups list shows both “Staff Groups” (where you’re an Admin) and “Athlete Groups” (where you’re a User). This lets you quickly switch between coaching and training modes. You can also switch from the organization dropdown in the top-left corner of your dashboard.

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Blocklist

Block a person from accessing your group by email address, and choose whether the block applies to this group only or organization-wide. Each entry shows who was blocked, when, and by which admin, with an Unblock action. For the full walkthrough, including what a blocked athlete sees, read Block or remove an athlete.

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Common questions

Password changes are handled through your email provider or authentication method. If you signed up with email, use the “Forgot Password” link on the login page.
Yes! You can be an Admin on multiple CoachIQ organizations. Switch between them using the Groups section in Settings, or use the organization dropdown in the top-left corner of your dashboard.

Settings overview

Every Settings section at a glance

Managing Your Team

Add coaches and staff to your organization