Create Your Own Business Phone Number
In this step-by-step guide, we’ll show you how to set up your own business phone number using the CoachIQ platform.
Creating a dedicated business phone number in CoachIQ helps streamline communication with clients and enhances your professional image.
Why Set Up a Business Phone Number in CoachIQ?
Having a dedicated phone number allows you to send and receive SMS messages directly through CoachIQ, improving your communication and keeping your business operations organized.
Step 1: Access the Settings in CoachIQ
Log in to your CoachIQ account.
Navigate to the bottom left of your dashboard.
Click on "Settings".
Pro Tip: The Settings menu is where you can customize other aspects of your business account, so feel free to explore!
Step 2: Locate and Select the SMS Number Option
In the Settings menu, scroll down to find the "SMS number" option.
Click on it to access the form required to apply for your business phone number.
Step 3: Fill Out the SMS Number Form
Enter all the necessary information in the form.
This includes details required to comply with legal regulations for business phone numbers.
Double-check the information for accuracy before submitting.
Why This Step Matters: Providing accurate information ensures that your application is processed smoothly and meets the legal standards for business communication.
Step 4: Wait for Approval
Once you've submitted the form, the application typically takes about one week to be approved.
You will be notified once the number has been assigned to your account.
Important: Be patient during this process, as the approval time is standard to ensure all legal requirements are met.
Step 5: Start Using Your Business Phone Number
Once your number is approved, you can use it for all business-related communication through CoachIQ:
CoachIQ Mobile App: Send and receive SMS messages on the go.
CoachIQ Desktop Application: Manage your communication directly from your desktop.
FAQs About Setting Up a Business Phone Number in CoachIQ
Q: Are parents and athletes able to call my business phone number? A: Yes, parents and athletes can call your business phone number. You also have the option to redirect these calls to your regular phone number for convenience.
Q: What if my approval is delayed? A: If your application takes longer than the expected one-week timeframe, you can reach out to our Customer Success Team for an update on the status of your application.
Q: Are there any additional costs for setting up my business phone number? A: There are no additional costs for setting up your business phone number through CoachIQ. However, there is a minimal per-text cost fee associated with the service. You can find more information on the specific costs here - Texting Limits & Cost
Conclusion
Setting up a business phone number in CoachIQ is a quick and easy way to enhance your client communication and streamline your operations. By following these steps, you can ensure that you have a professional, compliant business phone number ready to use within a week.
If you have any questions or need further assistance, don't hesitate to reach out to our support team!
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