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Overview

Your personalized iOS app puts your coaching brand directly on your athletes’ home screens. With your own custom app, clients can book sessions, access programs, and engage with your content—all under your business name and logo.
Timeline: The complete app production process takes up to 30 days from start to finish. You’ll have the opportunity to review a test version on your device before the public launch.
Don’t have a personalized app yet? The branded iOS app is available as a CoachIQ PowerUp. Learn more about the Branded App PowerUp to see pricing, features, and how to add it to your account.

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What you’ll need

Before starting, make sure you have:
  • Branded App PowerUp enabled on your CoachIQ account — Get it here
  • A credit card for the Apple Developer Program fee ($99/year)
  • Your business’s legal name and D-U-N-S number (for organizations)
  • Your coaching brand assets (logo, colors, app icon)
  • Access to your business email

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Setup process

1

Complete the CoachIQ app request form

Fill out our app customization form with your branding details and business information.

Start Your App Request

Complete the form to begin your personalized app setup
Have your brand colors (hex codes), high-resolution logo, and app store description ready before starting the form.
2

Create your Apple Developer account

You’ll need an Apple Developer account enrolled as an Organization (not Individual) to publish your branded app.

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Enrollment steps

  1. Create a free Apple Developer account: Go to developer.apple.com, click Account, and sign in with your Apple ID
  2. Enroll in the program ($99/year): Click Join Apple Developer Program → Enroll → Start Enrollment
  3. Select Organization as your entity type: Enter your company information and submit your application
  4. Wait for Apple’s approval: Apple will verify your information and send an email with your enrollment status
  5. Complete your enrollment: After approval, log in to Apple Developer and access App Store Connect
Important: Enable auto-renewal for your Apple Developer membership to prevent app interruptions. Complete any verification steps Apple requests after enrollment.
Need detailed guidance? Review Apple’s official Enrolling as an Organization guide before starting.
3

Invite CoachIQ to your Apple Developer account

Grant CoachIQ the access needed to build and publish your app.

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How to send the invitation

  1. Sign in to developer.apple.com with your Apple ID
  2. Click the Account tab, then select Users and Access from the sidebar
Apple Developer account Users and Access navigation
  1. Click the + button to add a new user
  2. Enter the CoachIQ developer email: dev@coachiq.io
Adding dev@coachiq.io as a new user
  1. Configure the following permissions:
    • Role: Admin
    • Access to Certificates, Identifiers & Profiles: ✓ Enabled
Setting Admin role and Certificates access for CoachIQ
  1. Click Invite to send the invitation
Invitation sent! CoachIQ will receive an email from Apple and accept the invitation to begin building your app.

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What happens next

After you complete all three steps:
  1. We build your app — Our team creates your branded iOS app using your submitted assets
  2. You review the test version — We’ll push a test build directly to your device for approval
  3. App Store submission — Once you approve, we submit your app to Apple for review
  4. Launch — After Apple approves (typically 1-3 days), your app goes live on the App Store

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Common questions

The branded iOS app is available as a CoachIQ PowerUp. Visit the Branded App PowerUp page to see features, pricing, and add it to your account. Once enabled, return to this guide to complete the setup process.
Organization accounts allow you to transfer app ownership, add team members, and present your business professionally in the App Store. Individual accounts are tied to a single person and have limitations for business use.
A D-U-N-S number is a unique nine-digit identifier for businesses issued by Dun & Bradstreet. Apple requires this for Organization enrollments. You can request a free D-U-N-S number through Apple’s lookup tool if you don’t have one.
Go to Users and Access in your Apple Developer account. If the status shows “Pending” next to dev@coachiq.io, the invite hasn’t been accepted yet. Allow 1-2 business days for our team to accept.
Yes! Contact CoachIQ support to request branding updates. Minor changes (colors, text) can be pushed quickly. Major changes (app name, icon) require a new App Store review.
Your app will be removed from the App Store until you renew. Enable auto-renewal in your Apple Developer account to prevent interruptions.

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Troubleshooting

Common reasons include: mismatched business name with D-U-N-S records, incomplete business registration, or missing verification documents. Contact Apple Developer Support for specific guidance on your rejection.
Ensure you’re signed in at developer.apple.com (not App Store Connect) and that your enrollment is fully approved. The Users and Access option only appears after your membership is active.
Double-check you entered dev@coachiq.io exactly. If the issue persists, contact CoachIQ support and we’ll provide an alternative email address.

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Need help?

If you run into issues during setup, our team is here to assist:

Contact Support

Reach out to our team for personalized assistance with your app setup

Schedule a Call

Book a walkthrough with our team to complete setup together

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Ready to get your own branded app?

Branded App PowerUp

Put your coaching brand on your athletes’ home screens. Learn about the Branded App PowerUp—features, pricing, and how to get started.