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Where to find this: Dashboard → App Builder → Schedule tab

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What you’ll accomplish

Set up and organize your schedulers so athletes can view available sessions and book directly from their mobile app or web portal. You’ll learn how to select which schedulers appear, organize them into sections, and customize how they’re displayed to your athletes.

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Before you begin

CoachIQ Athlete Portal Schedule page showing available sessions to book
Required setup: You must have at least one scheduler created before adding it to the Athlete Portal. If you haven’t created any schedulers yet, go to Schedule → Schedulers to set up your first one.

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Understanding the Schedule page

The Schedule page in your Athlete Portal is where athletes view and book available sessions. As a coach, you have complete control over:
  • Which schedulers athletes can see
  • How schedulers are organized into sections
  • The titles and descriptions athletes see
  • Whether the scheduling feature is available at all
Each scheduler displays its cost (like “1 Credit”) which you set when creating the scheduler. This helps athletes understand the booking cost before they select a session. Athlete view of available sessions with credit costs displayed

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Accessing your Schedule settings

1

Navigate to App Builder

From your dashboard, click App in the left navigation menu, then select Schedule.
2

Locate the Schedule page

You’ll see any existing sections and schedulers already added to your athlete portal.
3

Activate the Schedule page

Toggle the Active switch to control whether athletes can see the Schedule page. When off, the entire scheduling section is hidden from athletes.CoachIQ App Builder Active toggle for the Schedule page
Always hit update page to ensure the updates go live!

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Adding schedulers to your portal

1

Click Add Schedule

Within any section, click the + Add Schedule button to add a scheduler.CoachIQ App Builder Add Schedule button for adding schedulers
2

Select from available schedulers

A modal will appear showing all schedulers you’ve created in the system. Select the scheduler(s) you want to add.CoachIQ scheduler selection modal showing available schedulers to add
You can select multiple schedulers at once or add them one at a time.
3

Confirm your selection

Click Add Selected to add the chosen schedulers to your section. They’ll appear immediately with their title, description, and credit cost.

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Creating and organizing sections

Sections help you organize schedulers into logical groups like “Elite Program”, “Rising Stars”, or by location. Athletes always see sections expanded - they cannot collapse them.
1

Add a new section

Click + Add Section at the bottom of your scheduler list.CoachIQ App Builder Add Section button for organizing schedulers
2

Name your section

Enter a clear, descriptive title for the section (e.g., “Beginner Classes”, “Advanced Training”, “Summer Programs”).
3

Add schedulers to the section

Click + Add Schedule within your new section to start adding schedulers.
Your section is created and ready for schedulers!

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Customizing scheduler display

Each scheduler can have a custom title and description that athletes see, regardless of the scheduler’s original name.
1

Click on a scheduler

Select any scheduler in your list to open its editing panel.CoachIQ scheduler edit panel for customizing title and description
2

Edit the title

Update the scheduler name that athletes will see. Make it clear and action-oriented.
3

Edit the description

Add helpful context about the session type, skill level, or what athletes should expect. Keep it concise but informative.

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Reordering and managing sections

1

Access section controls

Click the dots menu (⋮) next to any section to see management options.CoachIQ section management menu with move and delete options
2

Reorder sections

Drag sections up or down to change their display order. Place your most popular or important sections at the top.
3

Delete sections

Select the delete option to remove an entire section and all its schedulers from the athlete view.
Deleting a section from the Athlete Portal doesn’t delete the actual schedulers - it just removes them from athlete view.

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Add one session to a personal calendar

After booking in the athlete portal, select Add to Calendar on the confirmation screen and choose Google Calendar, Apple Calendar, Outlook.com, or the calendar file download. Each option includes the session name, date, time, and location. Apple Calendar downloads a file to open in Calendar. This adds the selected session. To subscribe to a feed of bookings, use the calendar subscription below.

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Subscribe to bookings in Google, Apple, or Outlook

Parents and athletes can open Settings → Calendar in the athlete portal, turn on their calendar subscription, and choose Google, Apple, or Outlook. The subscription is a private, read-only feed of bookings; manage bookings in CoachIQ. Use Reset private link to replace the subscription link, or Turn off to disable it. After resetting, subscribe again using the new link. Keep the private link to yourself. This is separate from a coach’s Admin Google Calendar sync. If you receive both a Google guest invitation and the CoachIQ calendar subscription, the same session can appear twice.

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Previewing the athlete experience

Always preview your changes to ensure athletes see exactly what you intend.
1

Click the preview button

Select the preview icon in the top toolbar to see the athlete view.CoachIQ preview of the live Schedule page as athletes see it
2

Review the layout

Check that:
  • Sections appear in the correct order
  • Scheduler titles and descriptions are clear
  • Credit costs display correctly
  • The overall organization makes sense for athletes
3

Test navigation

Click through different schedulers to ensure they’re properly configured and available for booking.

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Page settings

Use the Settings panel to rename the Schedule tab and update the page URL.
1

Open the Settings panel

Click the gear icon in the top right of the Schedule page to open the Settings panel.CoachIQ Schedule page advanced settings with SEO and sharing options
2

Rename the page

The first field at the top of the Settings panel is the page display name — this is what athletes see as the tab name in their portal. Update it to whatever fits your program (e.g., “Book Training”, “Reserve a Spot”).
3

Update the URL slug

The Slug field controls the URL path for this page (e.g., /sessions, /schedule). Update it to match your new name if needed.
4

Configure Page Meta (SEO)

Edit the SEO metadata fields (title, keywords, description) that appear when someone shares your schedule page link.
5

Save changes

Click Update Page to apply all settings.

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Common questions

Schedulers are created in Schedule → Schedulers in your main dashboard. The Athlete Portal only controls which existing schedulers are visible to athletes. Learn how to create schedulers →
Check that:
  1. The Schedule page is set to Active
  2. The scheduler is added to a section in the Athlete Portal
  3. The scheduler has available time slots configured
  4. The athlete has the required credits or payment method
The credit amount shown (e.g., “1 Credit”) is the cost to book that session. Athletes must have sufficient credits in their account to book. Credits are set when creating the scheduler, not in the Athlete Portal.
Currently, all athletes see the same schedulers. To control access, use the scheduler’s internal settings for prerequisites or eligibility requirements.
Yes! All changes to the Athlete Portal update instantly. There’s no draft mode or publish button - athletes see updates as soon as you make them.

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Troubleshooting

Schedulers not appearing in selection modal? Make sure you’ve created schedulers in Schedule → Schedulers first. The Athlete Portal can only display schedulers that already exist in your system.

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Common issues and solutions

Athletes can’t see the Schedule page:
  • Verify the Active toggle is turned on
  • Check that at least one scheduler is added
  • Ensure athletes are logged into their accounts
Credit amounts showing incorrectly:
  • Credits are set in the scheduler configuration, not in the Athlete Portal
  • Go to Schedule → Schedulers to update credit costs
Sections appearing in wrong order:
  • Use the dots menu (⋮) to drag and reorder sections
  • Changes save automatically
Scheduler descriptions not updating:
  • Click directly on the scheduler to open edit mode
  • Make sure to click outside the field to save changes

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Pro tips

Organization best practices:
  • Group schedulers by program level (Beginner, Intermediate, Advanced)
  • Or organize by location if you have multiple facilities
  • Keep section titles short and clear
  • Place your most popular schedulers at the top
Writing effective descriptions:
  • Include skill level requirements
  • Mention any equipment needed
  • Specify age groups if relevant
  • Keep descriptions under 2 sentences
Testing your setup:
  • Always preview after making changes
  • Test with a demo athlete account if possible
  • Check mobile and desktop views
  • Verify credit requirements are clear