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Where to find this: Payments → Subscriptions

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What the Subscriptions page shows

The Subscriptions dashboard displays all recurring billing for your coaching business:
  • Active memberships and their status
  • Canceled subscriptions
  • Failed payment retries
  • Monthly recurring revenue (MRR)
  • Subscription history and details
Every subscription product purchase creates an entry here that tracks billing until canceled.
Subscription Landing Pn

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Key metrics at the top

Three metrics display above your subscription list: Active Subscriptions
  • Count of currently active, billing subscriptions
  • Includes trialing and scheduled subscriptions
  • Excludes canceled and past due
Canceled Subscriptions
  • Total number of ended subscriptions
  • Tracks churn and cancellation history
Monthly Recurring Revenue (MRR)
  • Total monthly revenue from active subscriptions
  • Updates in real-time as subscriptions change
  • Based on monthly equivalent (annual subscriptions divided by 12)
MRR is your most important subscription metric. Track this to measure subscription business health.

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Subscription list columns

Each subscription displays:
ColumnWhat it shows
DateWhen subscription started
StatusCurrent billing status (Active, Canceled, Past Due, etc.)
ClientClient name linked to profile
AmountBilling amount and frequency ($200/month)
ProductWhich subscription product
TypeAlways “Subscription”
Click any row to view full subscription details.

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Subscription status types

Green indicator - Running normallySubscription is active and payments are processing successfully.Client’s card charges automatically on schedule. Credits renew (if configured). Everything working as expected.

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Filter and search subscriptions

Filter by status: Click status tabs at top:
  • All
  • Active
  • Canceled
  • Past Due
  • Trialing
  • Scheduled
Filter by Product: Click the product(s) from the drop down view
Filter Products Pn

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View subscription details

Click Open under the Source column of the subscription to view on Stripe: Billing information:
  • Current period start and end dates
  • Next billing date
  • Billing frequency
  • Amount charged each period
Payment history:
  • All successful charges
  • Failed payment attempts
  • Amount paid to date
Subscription actions:
  • Cancel subscription
  • Update billing date
  • Change product/pricing
  • Issue refund for last payment
Stripe Sub Example Pn

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Understanding subscription lifecycle

1

Client subscribes

Client purchases subscription product. Subscription appears as Active (or Trialing if trial configured).
2

First payment processes

Immediate charge.Credits issued (if configured). Client can book sessions.
3

Automatic renewals

Card charges on schedule (monthly, quarterly, annually).New credits issued each period (if configured). Client continues accessing services.
4

Payment failure

If card declines: Status changes to Past Due. Stripe retries automatically over several days.Client retains access during retry period.
5

Subscription ends

Client cancels OR payment retries exhaust.Status changes to Canceled. Credits expire. Access ends.

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Common subscription scenarios

What you see:
  • Status: Active (green)
  • Regular successful payments in history
  • Credits renewing each period
What to do: Nothing. It’s working perfectly.

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Subscriptions vs. transactions

Subscriptions page: Ongoing billing relationships
  • Shows subscription status
  • Displays next billing date
  • Tracks recurring revenue
Transactions page: Individual payment events
  • Shows each charge (including subscription charges)
  • Displays one-time payments too
  • Tracks total revenue
Every subscription charge also appears in Transactions. Subscriptions page focuses on ongoing relationships, Transactions shows individual payments.

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Export subscription data

Export subscription list for reporting or accounting:
  1. Apply any desired filters (status, date range)
  2. Click Export button (if available)
  3. Download CSV file
Use exported data for:
  • Financial reporting
  • Churn analysis
  • Revenue forecasting
  • Accounting software import

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What you can’t do on Subscriptions page

These actions require Stripe Dashboard:
  • Change subscription pricing mid-cycle
  • Apply retroactive discounts
  • Modify payment schedule
  • Complex subscription modifications
For advanced subscription management, use Stripe Dashboard. Learn about Stripe Dashboard →