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Where to find this: Payments → Products → + Create Product (select type)

Three product types

CoachIQ offers three product types, each designed for different business models:

One-Time

Single purchase, immediate access

Subscription

Recurring billing, automatic renewal

Access Code

Code redemption, special access
You select the product type when creating a new product. The type determines available settings and how the product behaves.

One-Time Products

Single purchase with one-time paymentClient pays once and receives immediate access to what they purchased.No recurring billing. No automatic renewals. One transaction, one delivery.

Subscription Products

Recurring billing on a scheduleClient’s card charges automatically each billing period (monthly, quarterly, annually) until they cancel.Automatic renewal. No manual re-purchasing. Charges continue until canceled.

Access Code Products

Code redemption for special accessClient enters a specific code during checkout to receive a discount or free access.Code required. Without the code, this product doesn’t appear as a purchase option.

Product type comparison

FeatureOne-TimeSubscriptionAccess Code
PaymentSingle chargeRecurring billingSingle charge
Billing frequencyOnceMonthly/Quarterly/AnnualOnce
PriceAny amountAny amountAny amount (including $0)
CreditsOptionalOptional (renews each period)Optional
Code requiredNoNoYes
Trial periodNoYesNo
Automatic renewalNeverUntil canceledNever
Best forSessions, packages, eventsMemberships, ongoing accessPartners, promos, scholarships

Choosing the right type

1

Ask: How often do they pay?

Once → One-Time or Access CodeRecurring → Subscription
2

Ask: Is this publicly available?

Yes, anyone can buy → One-Time or SubscriptionNo, special access only → Access Code
3

Ask: What are they buying?

Specific session(s) → One-TimeOngoing access or credits → SubscriptionDiscounted or free access → Access Code

Can you change product type later?

No. Product type is permanent once created. If you need to change types:
  1. Create a new product with correct type
  2. Archive the old product
  3. Update schedulers/programs to use new product
Changing product type requires creating a new product. Existing purchases and active subscriptions continue with the old product.

Multiple product types for the same offering

You can create multiple products for the same service: Example: Training sessions
  • One-Time: “$75 Single Session”
  • One-Time: “$650 for 10 Sessions”
  • Subscription: “$280/month for 4 Sessions”
  • Access Code: “Corporate Partner - Free”
All products attach to the same scheduler. Client chooses which payment option works best for them.
Offering multiple pricing options increases conversions. Some clients prefer packages, others prefer subscriptions.