Where to find this: Settings → Billing

Update your card on file
1
Go to Settings → Billing
From your dashboard, click Settings in the bottom-left corner, then select Billing.
2
Add a new card
In the Card(s) on File section, click Add Card.Enter your new card details:
- Card number
- Expiration date
- CVV
- Billing ZIP code
3
Set as default
Once added, click Set as Default next to the new card to make it your primary payment method. You can remove old cards by clicking the trash icon.
Done! Your new card will be used for all future subscription charges.
View and download invoices
Your complete billing history is available directly on the Billing page.1
Scroll to the Invoices section
Below your card and subscription details, you’ll see a list of all past invoices with the date, amount, and status.
2
Download an invoice
Click on any invoice to view or download it as a PDF. Use these for your business records, tax filings, or expense tracking.
Common questions
When will the new card be charged?
When will the new card be charged?
Your new payment method will be charged on your next billing date. Your current billing cycle is not affected.
What if my payment fails?
What if my payment fails?
You’ll receive an email notification if a payment fails. Update your payment method within 7 days to avoid service interruption.
Can I switch between credit card and bank account?
Can I switch between credit card and bank account?
Currently, CoachIQ subscriptions support credit and debit cards only.
How do I cancel my subscription?
How do I cancel my subscription?
Click Let us know in the Billing section. A CoachIQ team member will assist you with the cancellation process.

