Review Calendar Analytics - CoachIQ Help Center

Open Scheduling → Calendar and select the analytics/chart icon. Choose the date range you want to review before interpreting the results.

Calendar Analytics showing the date selector, Export CSV, and report sections — Test organization with no bookings in the selected period. Choose a period with bookings to populate these reports.

What to review

Area	What it helps you investigate
Booking insights	Which days and hours attract bookings, and which are quieter
Scheduler breakdown	Differences in bookings, capacity, fill rate, and cancellations by service
Coach breakdown	How bookings and available capacity are distributed across coaches
Cancellation insights	Which athletes or schedulers account for cancellations worth reviewing

Bookings and sessions are different: a group session can contain several athlete bookings. Read the metric labels before comparing a count with the number of blocks on your calendar.

Make a useful comparison

Choose a relevant period, such as a complete month or season.
Compare equivalent periods with similar operating days.
Check whether you changed availability, capacity, prices, or staff during either period.
Open the affected scheduler or bookings to investigate the pattern.
Make one scheduling adjustment, then review a comparable period afterward.

A lower fill rate can reflect more capacity, a newer service, or fewer bookings. It does not by itself measure coach quality. A cancellation rate does not tell you why someone canceled or whether they later rebooked.

Turn a finding into an action

Finding to investigate	Next step
Popular times regularly fill	Review capacity and booking limits, staffing, and available resources before adding seats
A service has few bookings	Check its published placement, availability, and checkout experience
One coach has far more bookings	Compare their services, working hours, and coach assignments
Cancellations rise	Inspect affected bookings, cancellation rules, and reminders
A season is ending	Plan a seasonal schedule transition

Export data

Use Export CSV for further analysis. Check the exported fields and date range before combining the file with other reports. Use Transactions for payment records. Calendar bookings and attendance are not a substitute for collected revenue.