
What you’ll accomplish
Master the CoachIQ calendar to visualize your entire schedule, quickly find bookings, manage participants, and prevent conflicts. The calendar is your daily hub for seeing who’s training when, what’s booked, and where you have availability.Understanding the calendar vs. schedulers
Before diving in, clarify the distinction between schedulers and the calendar:- Schedulers = Your menu of services available for booking
- Calendar = Your daily planner showing confirmed appointments
- Create “60-Min Private Training” scheduler
- Athlete books Tuesday 3pm from that scheduler
- Booking appears on your calendar for Tuesday 3pm
The four calendar views
CoachIQ offers four distinct views, each optimized for different tasks. All four were rebuilt for large schedules: the date bar and time column stay pinned while you scroll in Week and Day view, session cards carry the same details in every view, and the calendar works down to phone and tablet widths. Every session card, in every view, shows the same details: session name, time, participant initials, the coach running it, and any attached resources (the cage, court, or room), so you can see who is running a session and where without clicking into it.Day View
Best for: Detailed hourly management, checking specific day logistics What you see:- Hour-by-hour grid for the selected day, with the time column pinned on the left as you scroll
- All sessions as fixed-width cards; sessions at the same time sit side by side and the grid scrolls horizontally when they do not fit
- Participant initials in each session
- Session names, coach, and resources
- Color-coded by scheduler
- Morning prep: “What’s happening today?”
- Detailed planning: “Can I fit one more session at 4pm?”
- Participant verification: “Who’s in my 3pm session?”
- Click date picker to choose specific day
- Use arrows to move day-by-day
- Click “Today” to jump to current day

Week View
Best for: Weekly planning, pattern recognition, capacity management What you see:- 7-day grid (Sunday - Saturday) with the date bar pinned at the top and the time column pinned on the left while you scroll in either direction
- All sessions across the week as cards; columns are fixed-width and scroll horizontally so long session names and several participants still fit
- Participant initials, coach, and resources per session
- When a time cell holds more sessions than fit, hover it to reveal the rest
- Visual distribution of workload
- Color patterns by scheduler type
- Weekly planning: “How’s my week looking?”
- Capacity analysis: “Am I overbooked on Wednesday?”
- Pattern spotting: “Why are Thursdays always light?”
- Staff coordination: “Can we balance sessions across coaches?”
- Dense columns = Busy days requiring energy management
- Light columns = Opportunity for marketing or admin time
- Color variety = Good service mix vs. repetitive schedule

Month View
Best for: Long-term planning, trend analysis, capacity forecasting What you see:- Full-month calendar grid, with the trailing and leading days of the neighbouring months shown faintly for context
- Session count circle on each day
- Session cards with participant initials, coach, and resources
- High-level booking patterns
- Busy vs. slow periods
- Monthly planning: “How booked am I next month?”
- Trend identification: “Which weeks are typically slow?”
- Vacation planning: “When can I take time off?”
- Marketing timing: “When should I push for more bookings?”
- Number count: How many sessions that day (e.g., “5” = 5 sessions)
- Participant bubbles: Shows athlete initials for first few bookings
- Color density: More sessions = darker/fuller appearance

List View
Best for: Detailed session information, administrative tasks, reporting What you see:- Chronological list of all bookings, grouped under a header row for each day
- Three filter tabs: Upcoming, Canceled, Past
- A fixed table header, and the current day’s header pins to the top as you scroll (Monday pins, then Tuesday takes over)
- Today highlighted
- Detailed information per session:
- Athletes (stacked avatars for group sessions)
- Time (the date is in the day header)
- Duration
- Session/scheduler name, coach, and resources
- Reviewing specific athletes: “Show me all John’s upcoming sessions”
- Finding past sessions: “What did we do on August 15?”
- Analyzing cancellations: “How many cancellations this month?”
- Administrative tasks: “List all sessions for billing review”
- Upcoming
- Canceled
- Past
- Daily prep: “Who’s training this week?”
- Verification: “Confirm athlete has correct sessions booked”
- Planning: “What’s my load over next 2 weeks?”

Understanding visual elements
The calendar uses visual indicators to convey information quickly.Color coding
Sessions are color-coded by scheduler type:- Each scheduler has a distinct color (teal, purple, blue, green, etc.)
- Colors help you distinguish session types at a glance
- Consistent across all calendar views
- Teal = Rising Stars Class
- Purple = Elite Class
- Blue = Shooting Lab
- Green = Open Gym
- “All my sessions today are Elite (purple) - high intensity day”
- “Good mix of colors this week - balanced service delivery”
- “Only seeing one color - am I offering enough variety?”
Coach and resources
Each session card names the coach assigned to that occurrence and lists its attached resources, in Month, Week, and Day view alike. Use them to answer “who has the 4 pm?” and “is Cage 2 free at 5?” without opening the session. With a scheduler on Use first available, the card shows the specific resource that booking reserved. Details on how resources are assigned: Resources.Participant initials
What you see: Athlete initials displayed in session blocks (AS, KW, WB, TG, etc.) Format:- Individual sessions: Shows single athlete’s initials
- Group sessions: Shows multiple initials
- Overflow: Shows “+X more” when too many to display
AS= Single athlete (Alex Smith)AS, KW, WB= 3 athletes in group sessionAS, KW, WB, TG (+2)= 6 athletes total, showing first 4 + indicator for 2 more
- Quick participant verification without clicking
- Spot familiar athletes across multiple sessions
- Identify group dynamics at a glance
Capacity display
Two different formats depending on context:- Coach/Admin View (X/Y format)
- Athlete View (Remaining format)
4/10 ParticipantsMeaning: 4 athletes booked out of 10 total capacityWhere shown:- Session detail modal (when you click on a session)
- Admin management screens
- Your internal calendar views
6/12 Participants = 6 booked, 12 capacity, 6 spots remainingQuick math: Total capacity minus booked = available spots- Session shows
AS, KW, WB, TG= 4 initials visible - Click session → Modal shows
4/10 Participants - Athlete sees booking page → Shows
6 slots remaining - All three formats describe the same session!
The filtering system
Filters help you find specific bookings quickly in busy schedules.Available filters
Location: Top-right of calendar interface Four filter categories:Athlete(s) Filter
- All = Show sessions for all athletes (default)
- Individual athletes = Select specific athlete(s)
- Check specific athlete’s schedule: “Show me only Sarah’s sessions”
- Verify booking: “Did John’s Tuesday session go through?”
- Athlete coordination: “When is Emma training this week?”
Schedulers Filter
- All Schedulers = Show all session types (default)
- Individual schedulers = Select specific scheduler(s)
- Focus on specific service: “Show me only Private Training sessions”
- Analyze scheduler popularity: “How booked is Elite Class?”
- Service planning: “How many group classes this week?”
Coaches Filter
- All Coaches = Show sessions for all coaches (default)
- Individual coaches = Select specific coach
- Check individual coach workload: “How many sessions does Mike have?”
- Balance scheduling: “Sarah has 30 sessions, David only has 10”
- Coach-specific planning: “When can Sarah take vacation?”
Timezone Filter
- Virtual training across time zones
- Multi-location businesses
- Travel coordination
Filter combinations
Power of combining filters: You can use multiple filters simultaneously for laser-focused views: Example combinations:Scenario 1: Check specific athlete's private training
Scenario 1: Check specific athlete's private training
- Athlete: “Sarah Johnson”
- Scheduler: “Private Training”
Scenario 2: Review one coach's group classes
Scenario 2: Review one coach's group classes
- Coach: “Mike”
- Scheduler: “Group Class”
Scenario 3: Virtual training analysis
Scenario 3: Virtual training analysis
- Scheduler: “Virtual Training”
- Timezone: “EST”
Scenario 4: Multi-athlete coordination
Scenario 4: Multi-athlete coordination
- Athletes: “John” + “Emma” + “Alex” (multi-select)
Clearing filters
To return to full calendar view:- Click filter dropdown
- Select “All” option
- Or click any active filter badge and click X
Navigating dates
Move through your calendar efficiently with navigation controls.Date picker
What it is: Calendar icon or date display at top of calendar How to use:- Click date picker/calendar icon
- Mini calendar pops up
- Select specific date
- Calendar jumps to that date
- Jump to future date: “What’s happening three weeks from now?”
- Check past date: “What did we do on August 15?”
- Skip ahead: “Show me the week of October 15”
Previous/Next navigation
What it is: Arrow buttons (← →) next to date display Function:- Left arrow (←): Previous period (day/week/month depending on view)
- Right arrow (→): Next period
- Day view: Moves 1 day at a time
- Week view: Moves 1 week at a time
- Month view: Moves 1 month at a time
Jump to today
What it is: “Today” button (usually near date display) Function: Instantly returns to current day regardless of where you were When to use:- You’ve navigated far into future/past: “Get me back to today”
- Quick reset after exploring different dates
- Rapid return to current context
Quick actions from calendar
Perform common tasks directly from the calendar interface.Book Session button
Location: Top-right corner of calendar Function: Opens booking builder to create new session Use cases:- Manual booking: “Client called, need to add them for Tuesday 3pm”
- Fill gaps: “I have a 2pm opening, let me book someone”
- Recurring sessions: Create multi-week booking patterns
- Click “Book Session”
- Select client
- Choose scheduler
- Pick date & time
- Confirm booking
- Appears immediately on calendar

Click session for details
Action: Click any session block in calendar Opens: Session detail modal/panel Information displayed:- Session name and scheduler type
- Date, time, duration
- Participants (with capacity: 4/10)
- Coach assigned
- Resources reserved
- Location
- Add Participants
- Send Message
- Move / Edit / Cancel Session
- Click “Add Participants”
- Search for athlete by name/email
- Select athlete(s)
- Choose credit redemption or payment
- Add to session
- Athlete receives confirmation
Common calendar questions
Why don't I see a session I created?
Why don't I see a session I created?
- Active filters: You filtered by athlete/scheduler and this session doesn’t match
- Fix: Clear all filters (select “All”)
- Wrong date range: Session is outside your currently viewed dates
- Fix: Use date picker to jump to session date
- Wrong view: Session exists but hard to see in month view
- Fix: Switch to Day or Week view for that date
- Not yet booked: You created a scheduler but no one has booked yet
- Fix: Calendar only shows actual bookings, not availability
How do I see my availability, not just bookings?
How do I see my availability, not just bookings?
- Go to Schedule → Schedulers
- View availability templates
- Or check scheduler settings for availability schedule
Can I color-code by coach instead of scheduler?
Can I color-code by coach instead of scheduler?
- Use coach filter to isolate one coach
- Their sessions appear in their assigned color
- Switch between coach filters to check each coach individually
What do the numbers on month view mean?
What do the numbers on month view mean?
3= 3 sessions scheduled that day7= 7 sessions scheduled that day- No number = No sessions
How do I print or export my calendar?
How do I print or export my calendar?
- Choose your desired view (Week or Month works best)
- Apply any filters needed
- Use browser print function (Ctrl+P or Cmd+P)
- Adjust print settings as needed
- CSV export of bookings
- Calendar feed (iCal format)
- Integration with Google Calendar or Apple Calendar
Why does an athlete appear in multiple sessions simultaneously?
Why does an athlete appear in multiple sessions simultaneously?
- Check if same athlete or different athletes with similar names/initials
- Verify both sessions are actually confirmed (not one in “pending” state)
- Check for timezone issues causing display confusion
- Contact support - this is a potential conflict needing resolution
Can I use the calendar on my phone?
Can I use the calendar on my phone?
Troubleshooting calendar display
Sessions not appearing
Checklist:- Clear all filters (select “All” in each dropdown)
- Verify correct date range (use date picker)
- Try different view (Day, Week, Month, List)
- Hard refresh browser (Ctrl+Shift+R or Cmd+Shift+R)
- Check if session was actually booked (vs. just scheduler created)
Wrong times showing
Possible causes:- Timezone mismatch: Calendar showing different timezone than expected
- Fix: Check timezone filter, ensure correct timezone selected
- Browser timezone: Your computer/browser timezone doesn’t match account
- Fix: Verify account settings match your actual location
- Daylight Saving Time: During DST transitions, times may shift
- Fix: Verify session times are correct in session detail modal
Colors are confusing
If you can’t distinguish scheduler types:- Click on sessions to see scheduler name in detail modal
- Use scheduler filter to isolate one type at a time
- Create a color key legend for yourself
- Request CoachIQ support to adjust colors if accessibility issue
Participant initials unclear
If initials don’t make sense (overlapping, cut off, too many):- Click session for full participant list in modal
- Use List View for detailed participant information
- Filter by specific athlete to see their sessions clearly

