Skip to main content
Where to find this: Schedule → Schedulers → [Select Scheduler] → Edit → Advanced Settings

​
What you’ll accomplish

Complete your scheduler configuration by assigning coaches, setting session locations, and configuring automated reminders. These settings add the final operational details that make your schedulers ready for real-world use.
Success criteria: Your scheduler has the right coaches assigned, a clear location for athletes, and automated reminders configured to reduce no-shows.

​
Before you begin

Required: You must have a scheduler already created. This article covers settings you configure AFTER basic scheduler creation. If you haven’t created a scheduler yet, see Creating Your First Scheduler.
These settings covered in other articles:

​
Setting 1: Connected coaches

Assign which coaches can deliver sessions from this scheduler.

​
What it does

Connected Coaches links coaches to specific schedulers for two purposes:
  1. Clarity: Shows which coaches deliver which services
  2. Double-booking prevention: Prevents the same coach from being booked in multiple places at the same time
Critical to understand: Athletes CANNOT choose their preferred coach when booking. This is purely administrative assignment and conflict prevention.

​
How coach assignment works

1

Understanding coach availability

Key concept: Coaches don’t have individual availability calendars in the traditional sense. Instead, their availability is determined by:
  • Which schedulers they’re assigned to
  • The availability template those schedulers use
  • Their existing bookings
Example:
  • Coach Sarah is assigned to “Private Training” scheduler
  • “Private Training” uses “Weekday Afternoons” availability (Mon-Fri, 2pm-6pm)
  • Therefore, Coach Sarah is available Mon-Fri 2pm-6pm for private training sessions
2

Single coach assignment

Most common setup: One coach per schedulerWhen to use:
  • You’re a solo coach
  • Each scheduler represents one specific coach’s service
  • You want clear coach-to-service relationships
Configuration:
  1. Edit scheduler
  2. Connected Coaches section
  3. Select your name
  4. Save
Result: All bookings from this scheduler are for you
3

Multiple coach assignment

Advanced setup: Multiple coaches on one schedulerWhen to use:
  • Team of coaches offering the same service
  • Coaches are interchangeable for this service type
  • Need system to prevent double-booking across schedulers
How it works:
  • All assigned coaches share the same availability template
  • When a time slot is booked, the system assigns ONE coach
  • That coach is blocked from other bookings at that time
  • Other coaches remain available for that time slot
Example scenario:
Important: Athletes don’t choose which coach. System assigns based on availability. If coach preference matters to your business, create separate schedulers per coach instead.

​
When to use multiple coaches per scheduler

Selecting multiple coaches for a scheduler
Appropriate scenarios:
  1. Interchangeable service delivery
    • All coaches teach same style/methodology
    • Service quality consistent across coaches
    • Athletes comfortable with any coach
  2. Team-based facilities
    • Facility has multiple staff coaches
    • “House” style coaching approach
    • Athletes book the service, not the coach
  3. Scale operations
    • Need multiple coaches to meet demand
    • Can’t have one coach as bottleneck
    • Want flexible staffing
Example:
  • “Foundation Group Class”
  • Assigned: 5 coaches
  • Why: Any coach can run the standardized curriculum
  • Result: More class capacity, flexible staffing

​
Double-booking prevention

How the system protects coaches: When you assign Coach Sarah to multiple schedulers, the system tracks her across ALL of them: Example scenario:
Optional override: In the Connected Coaches section there’s a checkbox labeled “Check this box to allow bookings for this session even if the connected coaches are already scheduled for other sessions at the same time.”
  • Unchecked (default): System prevents double-booking ✅
  • Checked: The connected coach can be booked for this session even when already scheduled elsewhere at the same time (NOT recommended)
Leave this box unchecked unless you have a specific reason. Allowing the same coach to be booked in two places at once defeats the purpose of coach assignment and leads to scheduling conflicts.
Resources have the same override: Allow resource double booking in the scheduler’s Resources section. See Resources.

​
Configuration steps

Connected Coaches settings showing coach selection and double-booking prevention
1

Navigate to scheduler settings

  1. Go to Schedule → Schedulers
  2. Click on the scheduler you want to edit
  3. Find Connected Coaches section
2

Add coaches

  1. Click Add Coach or dropdown menu
  2. Select coach from your organization’s roster
  3. Repeat to add multiple coaches (if applicable)
Can’t find a coach? They must be added to your organization first in People → Staff before appearing in scheduler coach selection.
3

Configure double-booking setting

  1. In the Connected Coaches section, locate the checkbox “Check this box to allow bookings for this session even if the connected coaches are already scheduled for other sessions at the same time”
  2. Leave unchecked (recommended) to prevent conflicts
  3. Only check if you have specific business need for double-booking
When you might check it:
  • Coach can genuinely handle two things at once (rare)
  • Testing scheduling scenarios
  • Special override situations
Default: Leave unchecked for proper conflict prevention
4

Save changes

Click Save or Update Scheduler
Verification: Selected coaches now appear in the scheduler’s coach list. Test book a session to confirm coach assignment works.

​
Common coach assignment scenarios

Setup:
  • You’re the only coach
  • Create 5 different schedulers (Private 30-min, Private 60-min, Group Class, etc.)
  • Assign yourself to ALL of them
Result:
  • You’re the coach for everything
  • System prevents you from being double-booked across schedulers
  • If someone books Private Training 3pm, Group Class 3pm becomes unavailable
Why this matters: Even as solo coach, proper assignment prevents scheduling conflicts
Setup:
  • 4 coaches on staff
  • All coaches can run group classes
  • Only 2 coaches do private training
Configuration:
  • “Group Class” scheduler → Assign all 4 coaches
  • “Private Training” scheduler → Assign only 2 specialized coaches
Result:
  • Group classes have 4 coaches available (high capacity)
  • Private training has 2 coaches available (specialized service)
  • System prevents double-booking for each coach
Benefit: Match coach assignment to expertise and service needs
Setup:
  • 3 coaches with personal followings
  • Athletes want to book specific coaches
  • Different expertise/styles
Configuration:
  • “Private Training - Coach Mike” → Assign only Mike
  • “Private Training - Coach Sarah” → Assign only Sarah
  • “Private Training - Coach John” → Assign only John
Result:
  • Athletes choose their coach by selecting scheduler
  • Each coach has own pricing/availability
  • Clear coach differentiation
When to use: Personal training businesses where coach identity matters
Setup:
  • Gym with 8 instructors
  • Any instructor can teach any class
  • Need maximum flexibility
Configuration:
  • “Monday 6am Bootcamp” → Assign all 8 instructors
  • “Monday 6pm Yoga” → Assign all 8 instructors
  • System assigns based on availability
Result:
  • High coverage (8 instructors available)
  • Flexible scheduling (no single-point-of-failure)
  • System handles assignment automatically
Benefit: Maximum operational flexibility for large facilities

​
Setting 2: Session locations

Set where sessions take place.

​
What it does

Location setting specifies where sessions from this scheduler occur: a physical address, or a Google Meet or Zoom meeting link for sessions run over video. Athletes see the address or the join link on the booking, so everyone knows where to show up. The location you pick in the scheduler’s Location section (Select Location or Add Location) is the default for every date. If you train at more than one site with the same session, you do not need a scheduler per site: give the individual dates their own venue in the scheduler’s availability, and each falls back to this default until you change it. How to do that: A different venue for each date.

​
Configuration options

A location can be:
  • ✅ Full street address (123 Main St, City, State, ZIP)
  • ✅ Facility name + address
  • ✅ Landmark or building name
  • ✅ A Google Meet or Zoom meeting link (see Virtual locations)

​
When location settings matter

Your setup: Athletes come to your fixed locationConfiguration:
  • Location: Your facility address
  • Athletes see this when booking
  • Everyone knows where to go
Example:
Best practice: Include parking instructions, entrance details in scheduler description (not location field)
Add helpful details: In your scheduler description, mention parking, which entrance to use, or check-in procedures. Location field is for address only.

​
Setting your location

Location settings in scheduler builder
1

Navigate to scheduler settings

  1. Go to Schedule → Schedulers
  2. Click on the scheduler to edit
  3. Find Location section
2

Enter address

  1. Click in the Location field
  2. Type your physical address
  3. System may auto-complete if recognized
Format examples:
  • 123 Main Street, Los Angeles, CA 90210
  • Elite Fitness Center, 456 Gym Rd, Suite 100, Chicago, IL 60601
  • Downtown Training Facility, 789 Wellness Way, Austin, TX 78701
3

Add contextual details (optional)

While the location field is for addresses only, use your scheduler description to add helpful context:
Include in description, not location field:
  • Parking instructions
  • Entrance details
  • Check-in procedures
  • Facility access codes
  • Public transit options
4

Save and verify

Click Save or Update SchedulerTest:
  • View booking page as an athlete
  • Confirm location displays correctly
  • Check that address is clear and complete
Success: Location appears on athlete booking page, providing clear direction on where to show up.

​
Common location mistakes

Mistake: Location field says “Los Angeles” or “My gym”Problem:
  • Athletes don’t know exact address
  • Can’t map directions
  • Causes confusion and potential no-shows
Fix: Use complete street address
Mistake: One “Private Training” scheduler used for 3 different facilitiesProblem:
  • Location field only shows one address
  • Athletes book expecting Location A, you show up at Location B
  • Scheduling chaos
Fix: Create location-specific schedulers

​
Setting 3: Automated reminders

Configure automatic notifications that remind athletes about upcoming sessions.

​
What it does

Automated reminders send notifications to athletes before their scheduled sessions. This reduces no-shows and helps athletes remember their commitments. Important note: Reminder settings in CoachIQ are account-wide, not scheduler-specific. When you configure reminders, they apply to all schedulers across your account.

​
Reminder configuration options

1

Timing options

Pre-set timing choices:
  • 1 week before session
  • 1 day before session
  • 6 hours before session
  • 1 hour before session
  • 30 minutes before session
Custom timing: You can also set custom reminder windows (e.g., 2 days before, 3 hours before, etc.)Multiple reminders: You can enable multiple reminders per sessionExample configuration:
  • First reminder: 1 day before
  • Second reminder: 1 hour before
  • Result: Athletes get two reminders for each session
2

Delivery methods

Available channels:
  • ✅ SMS (text message)
  • ✅ Email
  • ✅ In-app notification (push notification if athlete has app)
You can choose:
  • Single channel (SMS only)
  • Multiple channels (SMS + Email)
  • All three channels (SMS + Email + Push)
Recommendation: Use at least two channels (SMS + Email) for maximum reach
SMS is most effective: Text messages have ~98% open rates compared to ~20% for emails. If you can only choose one, choose SMS.
3

Message customization

Key feature: You can customize the message contentWhat you control:
  • The message text/body
  • Tone and language
  • Additional instructions or details
What you DON’T control:
  • Message formatting (system templates handle this)
  • Dynamic fields (athlete name, time, date auto-insert)
Example custom message:
Template variables available:
  • {athlete_name} - Athlete’s first name
  • {time} - Session time
  • {date} - Session date
  • {location} - Session location
CoachIQ does NOT provide pre-written message templates. You write your own reminder messages. This gives you full control over your brand voice and messaging.

​
Reminder best practices

Recommended approach: 2 reminders per sessionOptimal timing:
  1. First reminder: 24 hours before
    • Gives athletes time to reschedule if needed
    • Respects your cancellation policy window
    • Top-of-mind reminder
  2. Second reminder: 1-2 hours before
    • Last-minute nudge
    • “Leave now” reminder
    • Reduces day-of no-shows
Why not more?
  • 3+ reminders feels excessive
  • Can annoy athletes
  • Diminishing returns
Why not fewer?
  • 1 reminder = higher no-show rate
  • Athletes need both advance notice + day-of nudge
Data-driven: Track your no-show rate with different reminder configurations. Start with 2 reminders (24hr + 1hr) and adjust based on results.

​
Configuring reminders

Reminder configuration with timing and delivery method options
1

Access reminder settings

Navigation: Settings → Notifications → Automated Reminders(Note: This is account-wide, not per-scheduler)
2

Enable reminders

  1. Toggle Automated Reminders to ON
  2. System will now send reminders for all bookings
3

Set timing

  1. Click Add Reminder
  2. Select timing from dropdown (or choose custom)
  3. Repeat to add additional reminders
Example setup:
  • Reminder 1: 1 day before
  • Reminder 2: 1 hour before
4

Choose delivery channels

For each reminder, select:
  • SMS
  • Email
  • Push notification
Recommendation: Check SMS and Email for both reminders
5

Customize message

  1. Click Edit Message for each reminder
  2. Write your custom message text
  3. Use template variables: {athlete_name}, {time}, {date}, {location}
  4. Keep SMS messages under 160 characters if possible (avoids multi-part messages)
SMS character limits: Messages over 160 characters are sent as multiple messages and may increase costs. For SMS reminders, be concise.
6

Save and test

  1. Click Save to apply reminder settings
  2. Test by booking yourself for a session
  3. Verify you receive reminders at configured times
Success: You receive test reminders via your chosen channels at the correct times before your test booking.

​
Reminder troubleshooting

Possible causes:
  1. SMS not enabled: Check Settings → Notifications → SMS is turned ON
  2. No phone number: Athlete profile missing phone number
  3. Wrong phone number: Phone number incorrect in athlete profile
  4. Carrier blocking: Some carriers block automated SMS (rare)
  5. SMS credits depleted: Account may need SMS credits topped up
Fix:
  • Verify SMS is enabled account-wide
  • Check athlete profile has valid phone number
  • Test with your own number first
  • Contact support if persistent issues
Possible causes:
  1. Timezone mismatch: Account timezone doesn’t match actual location
  2. Reminder timing misconfigured: Set to wrong interval
Fix:
  • Verify timezone: Settings → Account Settings → Timezone
  • Double-check reminder timing: Should say “1 day before” not “1 day after”
  • Test with upcoming session to verify timing
Issue: Athletes complaining about reminder frequencyToo many reminders:
  • Reduce from 3+ reminders to 2 reminders
  • Recommended: 24hr + 1hr only
Too few reminders:
  • Increase from 1 reminder to 2 reminders
  • Add both advance notice (24hr) and day-of (1hr) reminders
Balance: Monitor athlete feedback and no-show rates to find optimal frequency
Possible causes:
  1. Special characters: Message contains characters that don’t save properly
  2. Too long: Message exceeds character limits
  3. Missing template variables: Required variables not formatted correctly
Fix:
  • Remove special characters (emojis, symbols)
  • Shorten message if too long
  • Verify template variables format: {athlete_name} not athlete_name
  • Try saving simpler message first, then add complexity

​
Impact of reminders on no-shows

Expected results with automated reminders: Key insights:
  • First reminder = biggest impact (reduces no-shows by 50%)
  • Second reminder = additional 30-40% reduction
  • Third+ reminders = minimal additional benefit
ROI consideration: If your session value is 75andremindersreduceno−showsfrom2575 and reminders reduce no-shows from 25% to 10%, you're preventing 11.25 in lost revenue per session. If SMS costs $0.02 per message, the ROI is 562x.
Track your metrics: Monitor no-show rate before and after implementing reminders. Most coaches see 50-70% reduction in no-shows with proper reminder configuration.

​
Setting 4: Active/Inactive toggle

Control whether a scheduler is available for use.

​
What it does

Active/Inactive toggle is an on/off switch for your scheduler:
  • Active: Scheduler can be used (but still needs to be added to website/portal/shared via link)
  • Inactive: Scheduler cannot be used or booked at all
Important: Even when Active, athletes can only book if you’ve:
  1. Added scheduler to your website or athlete portal, OR
  2. Shared the direct booking link with athletes

​
When to use inactive status

Scenario: You offer “Outdoor Training” but it’s winter and you’re not running outdoor sessions for 3 monthsSolution: Set “Outdoor Training” scheduler to InactiveWhat happens:
  • Scheduler still exists in your system
  • Settings and configuration preserved
  • Athletes cannot book (even if link was previously shared)
  • When spring arrives, flip to Active and resume bookings
Why not delete: Deleting loses all settings. Inactive preserves everything for future reactivation.
Scenario: Creating new “Competition Prep Program” but not ready to accept bookings yetSolution: Leave scheduler Inactive while configuringWhat happens:
  • You can configure all settings
  • Test bookings (manual only)
  • Preview how it looks
  • When ready, flip to Active and add to website
Why useful: Allows preparation without athletes booking prematurely
Scenario: “Summer Camp” scheduler only used June-AugustSolution: Active June-August, Inactive September-MayWhat happens:
  • During active months: Athletes can book
  • During inactive months: Scheduler hidden/unavailable
  • Easy seasonal on/off control
Alternative: You could also use blackout dates, but Inactive is cleaner for long periods
Scenario: Trying new “Recovery Session” service, not sure if it’ll workSolution: Start Inactive, test with select athletes, activate if successfulWhat happens:
  • Create scheduler (Inactive)
  • Manually book a few test athletes
  • Gather feedback
  • If successful, flip to Active and promote widely
  • If unsuccessful, delete or keep Inactive
Why helpful: Lets you test without public commitment

​
Active vs. Inactive: What’s the difference?

Key insight: Inactive doesn’t delete the scheduler or cancel existing bookings. It just prevents new bookings.

​
Setting active/inactive status

1

Navigate to scheduler

  1. Go to Schedule → Schedulers
  2. Find the scheduler you want to activate/deactivate
  3. Click to edit
2

Toggle status

Look for Active or Status toggle (usually near top of settings)To activate: Switch toggle to ON/Active To deactivate: Switch toggle to OFF/Inactive
3

Save changes

Click Save or Update Scheduler
Verification:
  • Active: Scheduler appears in your available schedulers list
  • Inactive: Scheduler marked as inactive (may show with different color or badge)

​
What happens to existing bookings when you deactivate?

Important: Setting a scheduler to Inactive does NOT:
  • Cancel existing bookings
  • Affect sessions already scheduled
  • Remove bookings from your calendar
Existing bookings:
  • ✅ Remain on your calendar
  • ✅ Athletes can still attend
  • ✅ Reminders still send
  • ✅ Athletes can view their booking
What changes:
  • ❌ No NEW bookings can be made
  • ❌ Athletes can’t book additional sessions
  • ❌ Scheduler doesn’t appear in athlete portal/website
Example:
  1. You have “Summer Camp” scheduler with 50 bookings scheduled
  2. You set it to Inactive on August 31
  3. All 50 existing bookings remain valid and proceed normally
  4. No new bookings can be made for future dates

​
Setting 5: Other configuration options

Additional settings you might encounter in scheduler builder.

​
Duration settings

What it is: Session length configuration, at the top of Advanced settings Already covered: Duration is configured during scheduler creation (Creating Your First Scheduler) Options:
  • Preset durations: 15 / 30 / 45 / 60 mins
  • Custom: enter an exact duration in hours and minutes
Two related controls sit next to Duration: New sessions can start (how often a start time is offered) and Allow overlapping sessions. They are explained in Duration, start times, and overlapping sessions. When to adjust: If you need to change session length after creation Quick reference:
  • Private training: 45-60 minutes typical
  • Group classes: 45-60 minutes typical
  • Assessments: 60-90 minutes typical
  • Quick sessions: 15-30 minutes typical
Note: Changing duration ONLY affects future bookings. Existing bookings retain their original duration. To change the length of one already-booked occurrence, use Duration → Edit on the session’s calendar click view; see Edit duration from the calendar.

​
A different duration on one date

A single scheduler can run a 90-minute indoor practice on Tuesday and a 150-minute field practice on Saturday. Instead of a scheduler per length, give the date its own duration:
1

Open Availability → Specific-date settings

In the scheduler builder, go to Availability. Below the availability pickers is Specific-date settings (“Adjust resources or duration for one configured date”).
2

Pick the date

The list shows the specific dates on the availability templates connected to this scheduler. If it reads “No specific dates are connected”, add specific-date availability to a connected template first (see Create your availability), then refresh the scheduler.
3

Set the duration for that date

Enter the duration for that date only. Every other date keeps the scheduler’s default. You can change the date’s resources on the same screen; see Resources.
4

Update

Click Update. Slots for that date are generated with its own length, and coach and resource conflict checks for that date use it too.
“Window shorter than duration” save error. A date’s time window must be at least as long as the duration that applies to it. A 5:30–7:00 PM date (90 minutes) on a 120-minute scheduler is rejected when you save, with an error naming the problem, instead of silently producing a date with no bookable slots. Fix it by shortening the duration for that date or widening the window on the availability template.

​
Scheduler description

What it is: Public-facing description athletes see when viewing scheduler Best practices:
  • Explain what the session includes
  • Set expectations (intensity level, format, what to bring)
  • Include logistics (parking, arrival time, what to wear)
  • Mention any prerequisites
Example description:

​
Visibility settings

What it is: Control who can see/book this scheduler Typical options:
  • Public: Anyone with link can book
  • Members only: Only athletes in your system
  • Specific groups: Only certain athlete groups/teams
  • Private: Only visible to you (manual booking only)
Use cases:
  • Public: General services open to all
  • Members only: Services for existing clients
  • Specific groups: Team-specific training
  • Private: VIP or by-invitation-only services
Combine with Active/Inactive: Set to Active + Private for invite-only services. Set to Active + Public for general open booking.

​
Putting it all together: Complete configuration checklist

Before launching a scheduler, verify all advanced settings are configured:

​
Pre-launch configuration checklist

Check:
  • Correct coach(es) assigned to scheduler
  • If multiple coaches, confirmed they’re interchangeable for this service
  • The Connected Coaches same-time booking checkbox is UNCHECKED (unless specific need)
  • Tested that coach availability prevents conflicts
Test: Try booking overlapping sessions to confirm double-booking prevention works
Check:
  • Physical address entered (if applicable)
  • Address is complete (street, city, state, ZIP)
  • Scheduler description includes additional logistics (parking, entrance, etc.)
  • If mobile training, approach is clear to athletes
  • If virtual training, process for sharing meeting link is established
Test: View booking page as athlete—is it crystal clear where to show up?
Check:
  • Automated reminders enabled account-wide
  • At least 2 reminders configured (24hr + 1hr recommended)
  • SMS and/or email channels enabled
  • Custom message written with your brand voice
  • Template variables correctly formatted: {athlete_name}, {time}, etc.
  • Test reminder sent and received successfully
Test: Book yourself for a session and confirm reminders arrive at correct times
Check:
  • Scheduler set to Active (if ready for bookings)
  • Or set to Inactive (if not ready yet or seasonal pause)
  • Confirmed status matches your launch intention
Test: If Active, confirm scheduler appears in athlete portal/website. If Inactive, confirm it doesn’t.
Check:
  • Duration is correct
  • Description is clear and informative
  • Visibility settings match intended audience
  • Capacity, limits, cancellation policy configured (from Article #11)
  • Payment settings configured (from Article #10)
  • Availability template assigned (from Articles #5-7)
Final test: Complete end-to-end test booking as an athlete

​
Common configuration mistakes

These mistakes cause 80% of advanced setting problems:

​
1. No coach assigned

Symptom: Bookings failing or scheduler not working properly Fix: Edit scheduler → Connected Coaches → Add coach → Save

​
2. Wrong venue on some dates

Symptom: Athletes show up at the default location on a date that runs somewhere else Fix: Set the venue on each date that differs from the scheduler’s default (see Locations), and check the athlete’s schedule shows the per-date venue. Only split into separate schedulers if you want to compare the sites in Calendar analytics

​
3. Same-time double-booking accidentally allowed

Symptom: Same coach booked in two places at once, scheduling conflicts Fix: Edit scheduler → Connected Coaches section → uncheck “Check this box to allow bookings for this session even if the connected coaches are already scheduled for other sessions at the same time” → Update

​
4. Reminders not configured

Symptom: High no-show rates, athletes forgetting sessions Fix: Settings → Notifications → Enable automated reminders with 24hr + 1hr timing

​
5. Scheduler Active but not added to portal/website

Symptom: Athletes can’t find scheduler to book Fix: Active status doesn’t automatically display scheduler. You must:
  • Add to athlete portal (App Builder → Schedule)
  • Add to website (Website Builder → Embed scheduler)
  • Or share direct booking link
Remember: Active = “can be used”, but still needs to be made accessible to athletes

​
Troubleshooting advanced settings

​
Scheduler won’t save changes

Possible causes:
  1. Missing required fields (coach, availability, etc.)
  2. Invalid location format
  3. Browser/connection issue
Fix:
  • Verify all required fields completed
  • Try refreshing page and re-entering
  • Try different browser
  • Contact support if persistent

​
Changes not appearing on booking page

Possible causes:
  1. Didn’t click Save after making changes
  2. Browser cache showing old version
  3. Changes only apply to future bookings, not existing
Fix:
  • Confirm you clicked Save/Update
  • Hard refresh browser (Ctrl+Shift+R or Cmd+Shift+R)
  • Wait a few minutes for changes to propagate
  • Check in incognito/private browsing mode

​
Athletes reporting incorrect information

Common issues:
  • Wrong location showing → Update location field
  • Wrong coach name → Update connected coaches
  • Outdated description → Update scheduler description
  • Missing reminders → Configure account-wide reminder settings
Fix: Edit scheduler, update specific field, save, verify on athlete-facing booking page

​
Next steps

Scheduling Overview

Group multiple schedulers for better athlete navigation

Calendar Management

View and manage all your scheduled sessions

Manual Booking

Book athletes directly when needed

Multi-Coach Sessions

Advanced strategies for team-based scheduling

Creating First Scheduler

Basic scheduler setup before advanced settings

Scheduler Limits & Permissions

Capacity, booking limits, and cancellation policies

Payment Options

Configure pricing and payment methods

Availability Setup

Create availability templates for schedulers

Blackout Days

Block out unavailable dates

Credit System

Fix common scheduler and booking issues
Questions about advanced scheduler configuration? Our support team can help you set up coaches, locations, and reminders optimized for your business. Contact Support