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Google Calendar sync sends bookings from CoachIQ to Google Calendar. Manage bookings, changes, and cancellations in CoachIQ; editing a Google event does not update the CoachIQ booking.

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Connect a scheduler

  1. Open Scheduling → Schedulers and select the scheduler.
  2. Open Google in the scheduler builder.
  3. Turn on Sync to Google Calendar.
  4. Use Select Accounts to connect or choose the Google account and grant the requested calendar access.
  5. Review the group-event and guest options below.
  6. Click Update and verify a new booking on the intended Google calendar.
The connection is configured per scheduler. Connecting one does not enable every service automatically.

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Choose how group bookings appear

Google sync settings for combined group events and client guests
Check the saved toggle values rather than assuming a default. Combining group bookings and inviting clients are separate choices.
If you combine a group event and invite clients, attendees may be able to see other guests, depending on the Google event’s guest settings. Leave client invitations off when you do not want to share a group guest list.

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What sync does not do

  • It does not import Google events into CoachIQ as bookings or availability blocks.
  • It does not make edits in Google apply to CoachIQ.
  • It does not replace session reminders or your review of notification options when changing a booking.
Do not assume connecting an account retroactively creates every historical event. Verify the dates you need in Google after connecting.

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Troubleshoot missing or outdated events

  1. Confirm the booking exists in CoachIQ and belongs to the connected scheduler.
  2. Check that sync is enabled and the intended account is selected.
  3. Open the correct Google calendar and confirm it is visible.
  4. Compare dates and timezones.
  5. If authorization has expired or been revoked, reconnect the account and check a new booking.
Make corrections in CoachIQ first. Avoid manually duplicating events while diagnosing sync, since that can leave two Google events for one appointment. For an admin view across CoachIQ organizations, see Shared calendar across groups.