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Use one scheduler to offer several session lengths, each with its own price or credit cost. Open Scheduling → Schedulers, then create or edit the scheduler.

Choose the lengths you offer

In Advanced settings → Session lengths, select every length families can book. For example, select 30 mins and 60 mins.
Advanced settings with 30-minute and 60-minute session lengths selected
New sessions can start controls the spacing between start times. It is separate from the length of the booking: offering a 30-minute session does not automatically change a 60-minute start interval.

Set the default payment option

Open Payment, choose Paywalled, and select how families pay: The product and credit cost above Price by session length are the defaults. Create the required products in Payments → Products before selecting them here.

Override individual lengths

In Price by session length, set a product and/or credit cost for each length, matching your chosen payment option. Leave Same as above to use the default.
Thirty-minute session using the default one credit and sixty-minute session overriding it to two credits
In this unsaved example, 30 minutes uses the default 1 credit, while 60 minutes uses 2 credits. For cash pricing, you could select a product priced at USD 50 for 30 minutes and another at USD 100 for 60 minutes. These are example prices, not CoachIQ fees. CoachIQ does not calculate the longer price from an hourly rate. Check every offered length, including those still using the default, then save the scheduler.

Check the family booking experience

  1. Open the scheduler’s booking preview or shared booking page.
  2. Select a length before choosing the date and time.
  3. Check that the price or required credits match that length. Review any fees and the checkout total separately.
  4. Change the length and choose a new time. The earlier time selection clears, availability refreshes, and the price or credit requirement updates.
  5. Repeat for every length and each payment option you offer.
You can review the selection and checkout summary without completing a purchase. Only use test cards in a confirmed Stripe test environment.

Existing bookings and rescheduling

Changing the scheduler’s prices does not change what was charged for existing bookings. To move to a differently priced length, cancel under your cancellation policy and book the new length with the appropriate purchase or credits. Do not assume that rescheduling collects a price difference or issues a refund. See Payment options, Credits on a scheduler, and Cancellation policies.