Billing Info

Learn how to manage billing information in CoachIQ, including viewing, updating, and removing cards on file, with this step-by-step guide.

Managing Billing Information in CoachIQ

Introduction

Keeping your billing information up to date in CoachIQ ensures seamless transactions for your coaching services. This guide walks you through managing your saved cards and updating your billing details.

Steps to Manage Billing Information

1. Navigate to Your Settings

   • Log in to your CoachIQ account.

   • Click on the Settings option in your profile menu.

2. Access the Billing Section

   • Within Settings, select Billing from the menu options.

3. Manage Your Card Information Once you’re in the Billing section, you can:

   • View Your Saved Card: Review the card currently on file.

   • Remove the Existing Card: Click the Delete button to remove a card.

   • Add a New Card: Select Add Card on File and enter the new card details.

Troubleshooting or FAQs

Q: Can I have multiple cards on file?

A: Currently, CoachIQ allows one card on file at a time.

Q: What if I encounter an error when adding a new card?

A: Ensure the card details are correct and that the card is active. Contact support if the issue persists.

Q: How do I verify if my payment method is updated?

A: After adding or updating your card, CoachIQ will display a confirmation message in the Billing section.

Conclusion

Managing your billing information in CoachIQ is quick and straightforward. Keeping your payment details updated ensures uninterrupted access to all features and services.