Skip to main content
Where to find this: Settings → Billing → Stripe

​
What you need

  • Admin access in CoachIQ
  • A Stripe account (you can create one during this process)
Only CoachIQ admins can connect payment processing.

​
Connect Stripe

1

Navigate to Stripe settings

From your CoachIQ dashboard:
  1. Click Settings in the left sidebar
  2. Select Stripe Portal
2

Click Connect Stripe

Click the blue Connect Stripe button.You’ll be redirected to Stripe. If you already have a Stripe account, sign in. If not, you’ll create one now.
Have multiple Stripe accounts? Make sure you’re logged into the correct one before authorizing.
3

Authorize CoachIQ

Stripe will ask you to authorize CoachIQ to access your account.CoachIQ needs this access to:
  • Process payments on your behalf
  • Create and manage products
  • Handle subscription billing
  • Issue refunds
  • Sync transaction data
Click Connect to authorize.
4

Confirm connection

After authorization, you’ll return to CoachIQ.The Stripe settings page now shows:
  • Status: Connected (green)
  • Account: Your Stripe email
  • Mode: Test or Live
Connected. You can now accept payments.

​
Test mode vs. live mode

Stripe provides two environments:
Use for setup and testing
  • No real money processes
  • Use Stripe’s test card numbers
  • Test booking flows, subscriptions, refunds
  • Safe environment for experimenting
Switch to Test Mode in your Stripe dashboard to test payments without charging real cards.
CoachIQ automatically syncs with whichever mode is active in Stripe. Toggle between modes in your Stripe dashboard.
Once Stripe is connected:
  • Payments section activates: Create products, view transactions, manage subscriptions
  • Real-time sync: All transactions, refunds, and subscription changes sync automatically
  • Customer data flows: Payment methods and billing information sync between platforms