Connecting Your Domain
This guide will help you identify where your domain is registered and provide you with step-by-step instructions for connecting it to your CoachIQ account.
Last updated
This guide will help you identify where your domain is registered and provide you with step-by-step instructions for connecting it to your CoachIQ account.
Last updated
Connecting your custom domain to CoachIQ is an essential step in creating a professional and branded experience for your coaching clients.
To get started, you need to determine where your domain is currently hosted. Some of the most common domain providers include:
GoDaddy
Bluehost
Wix
Squarespace
Other providers
If you're unsure about your domain provider, check your email for a receipt or confirmation from when you purchased your domain. This information will help you locate the correct provider and access your domain settings.
If you don't already own a domain, please visit this doc here on our recommendations:
Once you've identified your domain provider, follow the corresponding link below to access detailed, step-by-step instructions for connecting your domain to CoachIQ:
Navigate to your website builder's backend
Click on "Settings"
Click "Need a custom domain"
Add your domain with or without "www." in front of it
Click "Request custom domain"
A pop-up will appear confirming the request
Log in to your domain registrar
Locate the DNS records or DNS settings section
If your domain is currently connected to another website:
Remove the A record with the name "@"
Remove the CNAME record with the name "www"
Add new DNS records:
A Record:
Type: A
Name: @ (or your domain name if "@" isn't allowed)
Value: 76.76.21.21
CNAME Record:
Type: CNAME
Name: www
Value: website-v1.coachiq.io
After adding the DNS records, send the domain name you’ve connected to the CoachIQ support team or your account manager. They will:
Add the domain on their end in Vercel.
Update it in the website builder.
Accept the changes to complete the connection.
Make sure to double-check your DNS record entries to avoid any typos or errors
If you're unsure about any step, don't hesitate to reach out to your domain registrar or website builder's support team for assistance
Tip: If you're using a less common domain provider, or if your provider isn't listed above, reach out for personal assistance
If you don't have a domain yet, you can purchase one from any of the popular domain providers mentioned above. Once you have your domain, follow the instructions in this guide to connect it to your CoachIQ account.
After updating your domain settings, it may take up to 48 hours for the changes to propagate across the internet. During this time, your domain may not consistently redirect to your CoachIQ site. Be patient, and if the issue persists after 48 hours, reach out to CoachIQ support for assistance.